Reviews, opinions and comments of ok-ferry customers - page 23

Mediterranean ferry booking center


Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.


4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 18944 reviews


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Pollice su recensioni 98% of our customers recommend our service to their friends.

Good - easy, fast

Very nice and cordial person

Extremely efficient; thank you!!

Great service.

I had a problem with your computer program : there was the message ERROR on your site after I has written my bank data two times (my two attempts of reservation). It was very nerves for me because of my bank data. Finally your service sent me an information and I was able to cancel one of it and all is OK now. I think to improve the program. Your office worker is OK.

My tickets are written in Italian, I can't read them. Would like it in English. So, I am not sure if my tickets are correct, etc. Thank you!

Ok-Ferry replies:

Dear Customer, we kindly inform you that the ferry company only issues vouchers in its own language, we cannot modify this document. In order to have more information about your ticket, please contact us. Thank you, the Staff of Ok-Ferry

all went perfectly

A very speedy booking service.

I was very pleased with the service. It was polite and timely and I would be happy to use this service again. To improve your service, perhaps you could consider developing a whole transfer package from Capri to the Naples airport (NAP) where you would include the taxi transfer from Molo Beverello to the Naples Airport. If you provide, please let me know.

Ok-Ferry replies:

Dear Customer, we thank you for your suggestion which we will forward to the concerned ferry company. As a reservation center, we cannot make such decisions. Best regards, the Staff of Ok-Ferry

This is our second reservation with OKferry and both times it was so easy to navigate your website and it was in ENGLISH, which I greatly appreciated. My Italian is not too good! Gracie, Terence Cahill

Worked well.

Qquick and easy

Excellent service. Very fast and efficient.....

problem to find the possibility to book napoli-ischia-capri-napoli

Ok-Ferry replies:

Dear Customer, we kindly inform you that in our website you can book these ferry routes, but you are required to enter 2 different reservation requests. Please do not hesitate to contact us should you need any further information, the Staff of Ok-Ferry

Very clear and easy to use. Thank you!

Very people friendly website

My tickets arrived in a language other than English. I can not read them.

Ok-Ferry replies:

Dear Customer, we kindly inform you that the ferry company only issues tickets in its own language and, as reservation center, we cannot modify the document sent by the ferry company. Thank you, the Staff of Ok-Ferry

Easy to book online!

Good easy site to follow.

It was easy to book tickets ahead!

I was happy with the service - they emailed me the tickets which saved time.

Very quick and convenient!

You have only sent me the tickets for my return journey. Not the outgoing journey???

Ok-Ferry replies:

Dear Customer, we have just forwarded your tickets again. Please check your email box. Best regards, the Staff of Ok-Ferry

Simple and great sevice.

everything ran smoothly

In a few minutes I have received tickets for my trip to Capri by email. Convenient and efficient

Your Homepage is easy to read and use. I find your site to be clearly superior to others.

have been able use to the discount code in my possession only by calling the call center, but the person whom I spoke with was very professional

It was very easy to book my ferry tickets on your site!

Booking process was very simple!

Web site was easy to use, lots of options for us to choose from. Now I can't wait to get there and go on the ferry to Capri!!

I booked with OK Ferry for my upcoming trip. It took a little while do to some glitch with my credit card. But They were in contact with me and Got my tickets booked easily. Thank you.

Yes, thank you Very user friendly

We are very satisfied with your service and found your website very straight forward and easy to use. Thank you. Helen Sgro

I look forward to our trip from Naples to Capri and back on May 16, 2017 along with my 5 other family members. The reservation process was very easy, informative, and the price was very good. The Itinerary met our exact desires for departure/arrival sequences. Stay tuned for more information on our transportation to and from Capri. Sal

Excellent service. Tickets e mailed within minutes.

It was very easy and smooth booking ferry tickets with you.

Wow what an excellent , easy to understand and fast confirmation of my booking! Really happy that I was able to book now for October as I like to be organised with my vacation plans. Would definitely book with you again! Thanks.

Service worked flawlessly. Only suggestion would be to send a courtesy e-mail after booking that actual tickets will follow within a certain time frame sent directly to your e-mail.

Easy process and very good format.

I found the information before booking was user friendly and the system easy to book.

Very easy to use and plenty of options regarding time to eave etc. Brilliant

Easy to use website , very speedy email service. Would use again.

Fast and Easy.

Easy to book. Quick email of tickets and reciept. Good instructions on where to meet

Excellent service. When I received the tickets I noticed that I had given the wrong dates, asked them for correction and they promptly did.

All fine

Very easy website to use.

Very Satisfied. I have already recommended service.