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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37920 reviews

 

5
 
42419
4
 
5029
3
 
594
2
 
235
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Leslie

February 2019

Excellent

Paul

February 2019

It is very hard to cancel a pending reservation and they do not reply to your emails.

Misterferry replies:

Dear Customer, we apologize for the inconvenience and for not giving a prompt answer to your requests. We remain available for further clarification, the Staff of Ok-Ferry

Lucy

February 2019

The site was very easy to understand and to use to purchase tickets.

Kathleen

February 2019

The service was very good and very prompt. However, how the price can differ by €100 between making the request and being offered the tickets I am not sure - disappointing.

Misterferry replies:

Dear Customer, we are sorry for your negative experience. We inform you that unfortunately, at the time of your booking, the chosen ferry company has updated availability and rates, generating this price increase. Best regards, the Staff of Ok-Ferry

David Osgood

February 2019

when booking tickets for the ferry I found the process straight forward and easy to understand. I would use this web site again next time I go to Elba.

Saša

February 2019

Good service

Vidmantas Zakarevicius

February 2019

Everything is great. Sincerely thank you.

Richard

February 2019

Best website we have used. Just made a return trip booking to Corsica and within minutes our confirmation was emailed to us. Well done.

Michiel

February 2019

very efficient booking!

Inta

January 2019

Ticket reservation online was very easy and fast. In booking form in field select country, please complete with Latvia, and country code +371. Thank you!

Misterferry replies:

Dear Customer, we confirm we have corrected your phone number. Best regards, the Staff of Ok-Ferry

Mark

January 2019

Selection of ferry services from the time table was easy. The booking process was smooth with several emails provided in a short space of time to let me know how my booking was progressing.

Jacqueline

January 2019

Easy to book, and make amendments. Very quick customer service

Ennio

January 2019

Very professional, nice experience, thanks.

Georgia Sydriao Ferreira

January 2019

Very nice

Andrea Valeria Melcon

January 2019

Excelent!

Shirley Durso

January 2019

Fast and easy service

Carole Marshall-Lowry

January 2019

Please may I have tickets in English. It is difficult and I am sorry, but my Italian is only good for shopping not reading

Misterferry replies:

Dear Customer, as intermediary reservation center, we must provide the original travel documents issued by the ferry companies. We remain available for further information, best regards. The Staff of Traghettilines

Adele

December 2018

The process was quick and easy! Would use it again.

Zdenek

December 2018

Well-arranged web pages, a smooth reservation and purchase of boat tickets. Actually I would expect a bit lower prices off high season.

Rolando

December 2018

Very good service! The process is very expedited and good.

Charlotte

November 2018

User friendly and safe sight

Tiina

October 2018

Hello! All was ok, I printed my dickets , and I hope, that my Capri day will be very good. With greetings Tiina N

Simon

October 2018

Very easy to use. Tickets arrived in minutes.

Darlene

October 2018

It was very easy to purchase tickets. The information on the site was helpful. I asked a followup question online that was promptly answered.

Erica

October 2018

easy to use and great prices and trip options!!

Kenneth

October 2018

Very happy with the web site and the booking process. Was easy to amend the booking before committing.

John David

October 2018

Website seemed clear and easy to use.

Oliver

October 2018

The information in the site is misleading. According to the information from this site, I suppose to board the ferry from Molo Manfredi port where my cruise ship is expected to ported. But I need to pick up the ticket from the Concordia port which is a mile away.

Misterferry replies:

Dear customer, we thank you for your feedback and we confirm that some companies does not sell tickets valid for boarding but only vouchers that have to be converted at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others informations. Best regards, Traghettilines

Emile

October 2018

An improvement would be a quicker response in emailing tickets, for example when booking with Trainline, a confirmation email was sent immediately confirming booking. Having to wait overnight for tickets to arrive keft me feeling indirect of the online booking had been successful.

Joseph

October 2018

Quick and good

Kenneth

October 2018

Fast and efficient.

Inocencia

September 2018

me ha parecido un servicio correcto, he tenido algún problema debido a que inicialmente viene en ingles y no lo traduje al castellano ,pero todo solucionado, tampoco queda claro si lo haces on line, el tener que pasar por la ventanilla de compra de billetes antes de la salida, pensaba que con el billete electrónico ya era suficiente

Astil

September 2018

The online purchasing system makes buying very easy, CONGRATULATIONS for the job.

Mark

September 2018

Very user-friendly and promote thanks

Greg

September 2018

Very easy, very quick and responsive. Thank you.

Nelson Veintemilla Granados

September 2018

Very good service online. Perfect for organizing trip. I recomend it at all.

Margaret

September 2018

Really easy to navigate- no detailed registration required and efficient payment processing. A very easy booking site- just what you need when on holiday!

Lori

September 2018

Very good. I don’t speak Italian, but it was easy enough to go through the process because you provided an English option. Thank you!

Tanja

September 2018

It is not clear on the website that you have to be at the dock already 30 minutes before departure to exchange the tickets to boarding passes. Likewise it is unclear what the insurance covers before it is bought. Otherwise the service is quick and clear.

Misterferry replies:

Dear customer, we thank you for your feedback and we confirm that some companies does not sell tickets valid for boarding but only vouchers that have to be converted at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others informations. Best regards, Ok-Ferry

Adrian

September 2018

Easy booking service.

Cheryl

September 2018

Very easy to book tickets from the US. No stress about getting a seat!

Wendy

September 2018

Easy to use website and good choice of service.

Stephan

September 2018

Easy to understand how to book and quick response in the email

Joanne Anthonisz

September 2018

best site i have ever used for booking ferries and cheapest option compared to other ferry sites, use this one definately!! really quick response time, easy to use, user friendly, clear and simple.. and all tickets are emailed too.. fabulous!

Albert

September 2018

The website was easy to use

Michael

September 2018

Good web site easy to use, excellent service

Yucel Gursoy

September 2018

Very easy and efficient

Gary

September 2018

Straightforward and useful service. Thanks.

Kenneth Laban

September 2018

wonderful, this was easy to do grazie grazie

Mitzie

September 2018

Great site, simple to use. Insurance a bit "tricky"