Mediterranean ferry's booking center


REVIEWS, OPINIONS AND COMMENTS OF OK-FERRY CUSTOMERS

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING: 4,73

Valutazione globale recensioni Traghettilines

Based on 1492 reviews
since May 2015

97% of our customers recommend our service to their friends.

It is useless to buy now the tickets, if I have to change this "tickets" into real ones at the site. I wanted to avoid any qeues because as passenger of a cruse ship you always have to hurry.

Ok-Ferry replies:

Dear customer, we thank you for your feedback and we confirm that some companies does not sell tickets valid for boarding but only vouchers that have to be converted at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others informations. Best regards, Traghettilines

Super fast, nothing got in the way during the booking process. Very simple and intuitive, and unlike other websites or booking sites, I received emails with boarding passes immediately. Super satisfying booking experience. Hope the actual boat ride is satisfying too.

Very quick and a curate service!

Very good, although one confusing element was my payment going through and being confirmed by my bank, the tickets being sent to me via email, and yet still receiving an email asking me to click and confirm payment. I didn't do this in case I was charged twice.

Fast and efficient service. Very easy to use

Very easy to book online. Useful to plan schedule of your vacation.

Really easy and quick

Secure,fast & helpful service.Grazie

It was a very easy process to be executed. Absolutely no complains.

Easy to use and efficient web site which detailed the ferries schedule in a logical way with prices displayed. Would definitely use ok ferry again. Paul Chapman England

fairly straight forward to arrange

I am very pleased with the ease and convenience i had when booking my tickets with okferry. i will surely recommend them and also book my next tickets again with them.

Fast and easy, clear communication.

A straight forward no nonsense booking service. I received my tickets within minutes of payment.

So far, very fast ticking. Looking forward to our trip to Ponza.

all went great

First class five star well done and thank you.

Was easy to book and pay, keeping things simple, is always the best way.

Got tickets amd it was easy.

Very Good.

More english , less italian will be nice

Very easy to use!

I been using your service a couple of times and it is the easiest way to book your tickets.

Very easy to find and book a ticket

Service is very easy to use.

Service is easy to use.

Very good service!

very good. Little bit expensive and the first email providing me a link to make payment after I had already paid online was a bit confusing.

Easy to use - no problem to organise our trip

The site was easy to navigate and book

Booking on the website was very customer friendly, a pleasure to use.

Reservations were easy to make and tickets arrived via e-mail immediately.

easy to use and rapid. thanks

The site to book was super easy and fast. The response with emails and process make everything doable in just a few minutes. I only wish they had service earlier than 9 am.

Everything was perfect

Very good very quick service. Only complaint is that the ticket and terms and conditions are not in English so I cannot understand them

Very easy and clear. By following each step carefully the booking of the ferry was easy and without a hitch. The emails came in very quickly with each step i.e. reservation and then when I completed payment. I could print off the tickets straight away from the email attachment. Thank you Merran Wyatt

hI OK i DID RECEIVE MY TICKETS #WT18G54018, THANK YOU. BUT, I DID BOOK ANOTHER FERRY FROM CAPRI TO SORRENTO #WT18G34267 AND HAVE A CONFIRMATION, BUT I NEVER RECEIVED THE ACTUAL TICKETS, COULD YOU PLEASE RESEND THEM TO ME AT EMAIL: JOETAV@JOMIL.COM THANK YOU FOR YOUR HELP WITH THIS AS I WAS UNABLE TO REACH ANYONE BY PHONE FROM HERE IN THE US JOE

Ok-Ferry replies:

Dear customer, we thank you for your feedback and confirm that we have sent the vouchers back to the indicated email address. Best regards, Ok-Ferry.

Fast service!

I’ve bought easily the tickets

Excelent service , Fast and easy

great, quick and easy

Surprised that we need to print the tickets, which is i bit complicated since we are on vacation and do not have ready access to a printer.

Easy to use service and straightforward with instant results and updates

Very easy to use, was happy with my booking - thank you!

You offered tickets, I have got vochers, not tickets. thats a totally different story. very expensive administrative costs, only vochers not tickets, thus you have to go to the ticket office, very poor and time consuming process

Ok-Ferry replies:

Dear customer, we thank you for your feedback and we confirm that some companies do not sell tickets valid for boarding but only vouchers that have to be converted into boarding pass at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others nformations. Best regards, Traghettilines

Very easy to book online. Immediate confirmation. Very pleased.

Very efficient and quick to reply. Thank you

Easy and fast

I found the booking and payment system very easy to use apart from me inputting the incorrect day of travel! When I discovered this I quickly telephoned the call centre and within minutes the problem was resolved with no fuss and I was dealt with very efficiently and professionally. Many thanks!