Reviews, opinions and comments of ok-ferry customers - page 3

Mediterranean ferry booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 19451 reviews

 

5
80% Complete (danger)
21966
4
80% Complete (danger)
2750
3
80% Complete (danger)
315
2
80% Complete (danger)
127
1
80% Complete (danger)
232
Pollice su recensioni 98% of our customers recommend our service to their friends.

Easy booking, good price, perfect communication

Super

I always use this website for my bookings, highly recommended for everyone.

No problems at all. Payment went through easily and quickly

This was most easiest reservation to make I would definitely recommend

I found the booking process quick and easy

Easily booked ferry from Naples to Sorrento at time and date I wanted. Other companies were difficult.

very easy,

Eenvoudig in te vullen , ook geen onnodige info in te vullen. Graag van te voren, voor er geboekt is, de tijd om aanwezig te zijn bij de ferry aangeven, is toch 2 uur.

pas de problème tout c'est bien deroule dans l'achat et la reservation sur votre site attendons avec impatience d'aller à Capri cordialement

I’ll definitely use this method of booking again in the future

Easy to use & I appreciate that even though the ferry service is in Italy, I was able to secure my tickets & directions were in English.

Very easy,direct, reliable and efficient

Easy and excellent service

Easy website to use with competitive prices

Simple and fast, immediate confirmation.

Easy booking and payment

The service is fast and easy, clear and easy to use.

I didn't change the time of the ticket that I booked online, so almost 40 euros were discarded as no show. The Capri field staff (Caremar)told me, “Internet reservations must be canceled, changed and refunded by phone call.” 12:30, 13-Jan-2020.

Ok-Ferry replies:

Dear Customer, we kindly invite you to send us an email to booking@ok-ferry.com to tell us exactly what happened in order to being provided with assistance, Best regards, the Staff of Traghettilines

easy to use

Verry easy booking of our tickets to Capri with super fast email delivery of the same, we shall certainly use the service again when required.

Easy website to use and good value for money.

Fantastic website. Would definitely use again. Great prices

Very easy steps to book

Went through no problem and decent price

I have traveled many times using OkFerry and have found their website very easy to use for my booking

Booking easy. Great price.

First time for us to take a ferry. It was easier than I expected to book our tickets. Very happy with the online experience

Quite simple and easy to navigate

Helpful customer service and prompt responses

Good site to use. Very easy to navigate, response email was excellent

Nice easy online booking site. Thank you.

Very well managed quick and efficient

Quick and easy to use! Select times and dates of your crossing and the site will find the best matches for you.

Very easy to use, the booking process was clear and hassle-free

Great service, very friendly staff & excellent value

Website very easy to navigate, booked my ferry within 5 mins

No problems with the booking, it was straitforward and easy to follow

Quick and easy to book. Will definitely use it again

Very good service so far

Fast and efficient service.

Simple, concise, easy! Thank you!!!

Great way to travel between cities in Italy

Easy to book and use electronic tickets.

Great experience. Will use the service again the next time we visit Naples.

Good, accurate and fast service

Very easy to book and confirmation of tickets arrived by return Unfortunately our first ferry was cancelled due to weather. Applied for a refund on line and again confirmation received straight away and refund received promptly. Very efficient. Would recommend and would always use for my tickets

Booking was fast and easy. Works great on mobile phone brown it not so good on the IPad browser. Also the payment processor was confusing as the language changed to Spanish.

If it was canceled early, why did you allow tickets to be purchased?

Ok-Ferry replies:

Dear Customer, we are sorry for the inconvenience but unfortunately the company after your purchase decided to close the races due to bad weather. Best Regards, The team of Traghettilines.

I was very pleased with how easy this was. I am putting this trip together very quickly and your response time was appreciated.