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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37913 reviews

 

5
 
42413
4
 
5029
3
 
593
2
 
235
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Trevor Sargent

March 2018

Easy system to use once the site is found. No problems in completing the booking.

Sarah

March 2018

Very quick and easy to book the ferry.

Vincent Diorio

March 2018

Very quick, easily navigated and understandable site. Tickets send via email immediately!

Breno

March 2018

EXCELENTE SERVIÇO

Robin

March 2018

It was an excellent service I have no complaints, it was prompt and delivered on time.

Grigory Valdman

March 2018

I am very pleased with the service provided by OK Ferry. My only negative comment is about requirement for Car Licence Plate number: foreign travelers (like myself) renting car in Italy months before travel do not know what licence plate number will be. This requirement should not be mandatory.

Misterferry replies:

Dear Customer, we inform you that in the case of a rental car, during the booking it will be sufficient to insert the wording "rent" instead of the vehicle number plate. The correct Number Plate will be then possible to communicate it, to our reservation center or port ticket office once the car has been picked up. Best regards, Staff Of-Ferry

Marcelle

March 2018

Perfect! I am very happy. Very professional friendly service. Spoke English very well. Made booking my ferry tickets very easy. Thankyou so much.

Elliott

March 2018

Very easy to use and provides all the information needed to quickly book your trip. Excellent customer service.

Igor

March 2018

Everything went smoothly.

David Deblase

March 2018

Very easy

John

March 2018

Your reservation service is impeccable.

Lisa

March 2018

very easy to use website and easy to print tickets. highly recommend

Pratik

March 2018

Though it took a while to locate the page where the Naples-Sorrento-Naples daily ferry service timings were featured, once I got there it was smooth sailing thereafter. Instant booking and instant tickets at possibly, the best available prices.

Carly

March 2018

Easy to use, very informative, and I don't have to worry about booking my ticket, when I get there.

Jussara

March 2018

Obrigada site para compras online é perfeito e de fácil compreensão. Muito rápido e eficiente. Em menos de 2 minutos recebi meu bilhete por email com todas as informações importantes. Recomendo.

Krzysztof Pawlik

February 2018

Quick, conveniet, clear. It took me few minutes and it was done. Really 5/5. Chris

Anne

February 2018

Reserving the ferry could not have been easier. Definitely will use your service again. Thank you!

Marcelo

February 2018

excelent and fast service. I recommend! I hope everything continues like this...

Matthew

February 2018

Very good!

Timothy Dimengo

February 2018

Your website is easy to use. Unfortunately I made a mistake on the return ferry from Capri back to Sorrento. I am hoping you can accommodate my new request for a change of times. Thank you, Tim Dimengo

Patrick

February 2018

I am a woman... Lisa Wilson... who made the reservations for my brother and I. The credit card that I booked this on is in my name. I hope that this does not create a problem for us when we try to use the tickets. It would be helpful to be able to read these tickets. I also don’t see the time printed on them...

Misterferry replies:

Dear customer, we thank you for the review and we inform you that with your vouchers now, which you can also read on the departure time, you would need to go to the ticket office at the dock in order to get the tickets valid for boarding. Best regards, Ok-ferry staff

Russell

February 2018

Excellent and self explanatory. Highly recommend

James

February 2018

easy to use. would be nice if didn't have to go to ticket office for boarding ticket

Misterferry replies:

Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. Thank you, Ok-Ferry staff

Monika

February 2018

user friendly :)

Shay

February 2018

This service was very straightforward and easy. Quick response time!

Michael

February 2018

very good so good to print tickets at home

Michael Westra

February 2018

Excellent web site. Easy to book tickets and confirmtion e-mail arrived within a few minutes.

Hans Georg

February 2018

perfect

Luc D'hondt

February 2018

very helpfull lady at the phone, arranging very quickly and very cheap our passage for 4 adults and 4 motorcycles.

Dominik

February 2018

It was fast and easy

Prathamesh

February 2018

Very nice and informative

Melissa

February 2018

Really user friendly service. Instant confirmation to my nominated email address.

Audrius

February 2018

Hello, below is some remarks 1.TRB1800048 document is not in english 2,Not exactly address of ticket office and ferry port marked on map (maybe it's easy to find, I'II see after arriving) 3,Not clear how to take tickets, shall I wait in the line with over buyers or not. In which time before ferry departure I need to be in office to take tickets.

Misterferry replies:

Dear customer, we thank you for your review and we inform you that unfortunately some ferry companies purchase the voucher only in italian Language, it will be our responsability to report it to the ferry company. The port's address is indicated on the booking summary received via email once requested the reservation. We also inform you that, to convert the vouchers to tickets valid for boarding, you need to be at the ticket office at least 30 minutes earlier. Best regards, Ok ferry staff.

Dennis

January 2018

Excellent

Marja

January 2018

Easy to read and make reservations

Jan Christensen

January 2018

difficult to figure out about the car reservation, because I don´t know which brand and size of car I will rent

Misterferry replies:

Dear Customer, we inform you that, you have write correct "rent" as numberplate. You have to communicate to the ticket office on the Pier the right number plate. Best regards Staff Ok-Ferry

Patrick

January 2018

Getting the tickets was very easy and the website is user easy.

Gabriella

December 2017

Perfect way of booking ferry. So easy and well organized.

Marko

December 2017

Fast and easy reservation...

Monika

December 2017

Very easy to navigate.

Young Ho

December 2017

Your homepage is easy and convenient to book a ticket to and from Capri.  good.

Priyanka

November 2017

Yes, they helped to me book the ferry tickets on behalf of our guest as we are from Travel company. And will surely give our feedback after our guest trip.

Johan

October 2017

Very easy way to book a ticket

Shirlene

October 2017

Fast response when I feedback that I was received a shortage voucher.

Alison

October 2017

The service was quick and easy but it does not let you know before you buy the tickets that you need to print out the ticket before arrival. As we are travelling that is impossible to do. It would be beneficial if you made this clear before the transaction is completed or accepted email evidence of the tickets.

Anthony

September 2017

Easy and excellent

Graham

September 2017

great simple on line ordering and fulfilment. good range of services also

Catherine

September 2017

We have only just booked so it is too early for us to have much of an opinion but so far so good

Misterferry replies:

Dear Customer, we kindly inform you that, as centre of booking reservation, we wish to receive a feedback only for our ticket reservation service. All the notices about the trip are attributable above the company of navigation. Kind regards, The staff of Ok-Ferry

Peter

September 2017

Very easy to navigate and book desired tickets.

Leonard

September 2017

Online booking was fast and seemless