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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37881 reviews

 

5
 
42377
4
 
5028
3
 
593
2
 
234
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Nicole

August 2017

Very clear, quick and simple.

Denis

August 2017

Very good!

Jeffrey

August 2017

Wonderful and fast. We tried purchasing tickets through another site but was difficult to do so we gave up. Glad we found ok ferry.

Benatar

August 2017

I got the tickets allright. I got confused about all the paperwork and th differences in the tickets for the round trip. (different logos and presentation.) I tried to get someone on the phone but for 10 minutes nobody was anwering. I gave up! The rest went OK

Misterferry replies:

Dear customer, as our phone conversation we have made sure that you have received the tickets you have purchased for. Best regards, Ok-Ferry staff.

Alessandro

August 2017

Good site, very friendly and easy to book and buy a service. Well done. Thank you!

Rosemberg

August 2017

bad reservation experience, check Trainline.com

Lexther

August 2017

It would be nice if by the time the reservation is paid for, the ferry schedule is already guaranteed. We made reservation and paid for the boat tickets only to be told after the fact that our chosen time is already fully-booked and that we have to pick a different time slot 1-hour earlier than we would have wanted.

Misterferry replies:

Dear Customer, we are sorry for your feedback and we kindly inform you that we have received the payment 6 hours after the request and that the company at that moment has completed the availability for the route and the time of departure you choose. We remain at your disposal for any clarifications you may need. Kind regards, Ok-Ferry Staff

Dr. Lorne

August 2017

excellent service

Leo

August 2017

This service seems to work well though I believe that the Booking Fee is excessive at 20e

Misterferry replies:

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

Gerald Joseph

August 2017

service was excellent good to figure out ferry rides and accurate information the booking was easy and received email immediately HIGHLY RECOMMEND

Hernan

August 2017

Great and quick service! Highlly recomended! :)

Rita

August 2017

Thank you for easy access to your website. My tickets are printed and i'm looking forward to my trip.

Bogdan

August 2017

Quick and easy service. Only perhaps update the car option with new models. Otherwise fast and easy

Kathryn

August 2017

Your service was superior. Easy to understand and book! Thank you!

Beth

August 2017

Great service. Very convenient

Johannes Groeneweg

August 2017

IT was verre easy to book . IT is the first time that we sail with your compagnie so we wil see about the service ...

Jeremy

August 2017

Efficient and easy to use website

Pauline

August 2017

I had checked a number of sites, looking for ferry tickets, they were difficult to navigate. I had almost given up on my dream of visiting Capri, until I tried this site. It was so easy, I managed to navigate it on my iPad. They also accept PayPal which is my preferred method of payment. The tickets were in my email, ready to print within minutes. Thank you!

Fernando Vasconcellos

August 2017

very nice and fast service. Vouchers in my email in pdf format.

Philip

July 2017

I haven't actually gotten on a boat yet... but the process of bookings was very simple and straight forward. I made one error on one of my reservations and OK Ferry responded very quickly to the updated information I gave them.

Robert

July 2017

There was a problem with the names on the booking. Some of the first names and surnames were mixed up on the tickets. Some were correct. We were quite certain they were all entered correctly. I will need to contact you to do the corrections.

Misterferry replies:

Dear Customer, we kindly inform you that on your ticket there are the correct data inserted during the online booking. You can check it in your booking summary not valid for boarding. We also inform you that you have not to change your tickets and that you will not find troubles at the boarding. Kind regards, Ok-Ferry Staff

Vanderlina

July 2017

The booking service was greatful !!!

Charlene

July 2017

Very easy to book our ferry tickets from Sorrento to Capri..Immediate confirmation and the email provided all necessary documents.

Samantha

July 2017

Easy to use and lots of options!

John

July 2017

A very quick and efficient service

Liz

July 2017

Your service has been excellent !! I had so many questions back and forth and you answered them all thank you! Liz

Royston John

July 2017

Very clear and quick process to book the ticket

Claes

July 2017

Perfect!

Tim

July 2017

.

Erik Broekhuizen

July 2017

Great. Clear and fast booking. Cheapest ones.

Anthony Pisani

July 2017

Excellent. Fully satisfied.

David

July 2017

Reservation worked fine. For some reason, my initial use of a Visa card didnt work, and I could not call the phone number provided. I was successful using a Master Card.

Kiran

July 2017

excellent

Daron

July 2017

Can you email my tickets in English language?

Misterferry replies:

Dear customer, we thank you for your feedback, we kindly inform you that unfortunately the ferry company that you have chosen does not issue voucher in english. We will forward your feedback to the ferry company. Best regards- Staff from Ok- Ferry

Jackie Sveda

July 2017

Seemed very efficient. Look forward to the trip.

Jan W.

July 2017

Absolutly first class. Reservations took less than 5min.

Jamart

July 2017

Very good !!!!

Maryann

July 2017

We have booked tickets a few times with OK Ferry, and I am very very pleased with thoroughness and accuracy. Wonderful, great service!!

Faisal Alsuwailem

July 2017

Great and quick service.

Darlene

July 2017

Service was great! Tickets arrived by email. I'd recommend to others.

Madeline

July 2017

i was very happy with the ease of your service... i just don't understand the following on my ticket.. what is a deck accommodation and what is a pullman seat??? thank you madeline wolfson

Misterferry replies:

Dear customer,we thank you for your review and we inform you that "Deck accomodation" and "Pullman seat" have the same significant on board of hydrofoil reserved, and means you stay inside of it seated. Best regards, OkFerry staff

Bruce

July 2017

Perfect

Reuben Judah

July 2017

Excellent service and very easy to book.

Yvette Louise

July 2017

Easy to navigate website and effortless booking and payment process!

Carmen

July 2017

Easy to use.

Kira

July 2017

It was very satisfactory!

Martin Attrill

July 2017

Very easy to use and effiecnt service. Only confusing factor was that some ferry times don't seem to be bootable on line.

Guilherme

July 2017

Great website!

Elena

July 2017

The online reservation was fast and easy. Tickets were emailed instantly. Hoping for a smooth boarding experience as well! Thank you

Lawrence

July 2017

Very easy to use - thank you (Grazie)