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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37874 reviews

 

5
 
42375
4
 
5028
3
 
593
2
 
234
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

De Korte

July 2017

Very good

Brandon

July 2017

Easy to use service with great communication, looking forward to our trip to Capri.

Hochard

July 2017

Online Booking fast and efficient.The booking fee is high.Its should be have 2 diffrent ticket counter service at Sorrente port.1 for client online booking to exchange their boarding pass,other for those without reservation.Please feedback this problem to the CAREMAR management..Thank you

Misterferry replies:

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information. We are going to forward your suggestions to the ferry company. Best regards, Ok-ferry staff.

Thomas

July 2017

Easy and fast booking!

Paulo Roberto

July 2017

Very easy and friendly to book.

Meredith

July 2017

Very quick, precise and professional. Just not clear if baggage is included or if not, how to add to booking.

Misterferry replies:

Dear customer, we thank you for your review and we kindly inform you that with your voucher now, you can carry with you a 50x30x15cm dimension's luggage. In case you have a bigger luggage, we inform you that you can easily buy the extra measure at the counter at the port. Best regards, Ok-ferry staff.

Dylan Roth

July 2017

Very simple and fast

Marielle

July 2017

The system was extremely easy to use and find exactly what you needed

Pia Pilgaard

July 2017

Very easy to book online, so very satisfied.

Richard Foster

July 2017

Excellent service as when I originally booked, transaction failed and then I did not have time to re-book but I was called and the person explained that return ferry was fully booked but we re-organised the return on the phone and it was all very easy, so thank you for your attention.

Stephen

July 2017

Very quick and easy

Fanny

July 2017

After bokning my ticket at Ok-ferry.com I checked the price at ferry companies site and realised that I paid 10euro additional in booking fee on ok-ferry.com. That is a lot for tickets for 45 euro. Dissapointing.

Misterferry replies:

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Gieslle

July 2017

no problem finding all the information and making the reservations, hope the service is also as smooth!

Raissa

July 2017

.

Mark

July 2017

Easy to book

Thomas

July 2017

Booking was quick and easy. I received my ferry tickets in minutes. Thank you for such excellent service.

Lauren

July 2017

5 stars! Very easy and clear website to use, very quick and friendly for tourists. Thank you!

Samantha

July 2017

Easy booking thankyou!

Carlene

June 2017

It was so easy to purchase my ferry ride.

Shannon Dietz

June 2017

Easy to navigate and book tickets

Frank Sinodinos

June 2017

Very easy and straight forward web site to book Ferry tickets, I would highly recommend this web site

William

June 2017

I have just booked tickets online but entered an incorrect email address. I was able to amend it easily on the website and have now received my tickets. Very happy.

Tirupam

June 2017

It would be great it tickets are also in English (in addition to other languages). The booking fee is quite high.

Misterferry replies:

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

Mark

June 2017

Very straightforward, Easy to navigate.

Seungeon

June 2017

why do i have to pay booking fee? i can't understand

Misterferry replies:

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Luis

June 2017

Excellent, user friendly!

Lars Sorensen

June 2017

I have 2 times now, and everything was easy, and no problems.

Marcos

June 2017

Perfect.

Michael Byrne

June 2017

Very efficient service - I was very impressed.

Gabriel Herrera

June 2017

PT-BR - O serviço prestado é muito bom, extremamente simples e rápido. Recomendo fortemente. Muito Obrigado IT - Il servizio è molto buono, molto semplice e veloce. Consiglio vivamente. Grazie mille ENG - The service is very good, very quick and easy. I recommend.

Raman

June 2017

Very fast and efficient booking. Got a free wine voucher as compliment.

Janet

June 2017

Easy to navigate. Only problem was my sister booked at same time. She got email, after paying saying that there was no longer any room available. We had to go on separate Ferry's. That was upsetting. She got to the island an hour before I did and had to wait for me.

Misterferry replies:

Dear customer,we are sorry for this, but we kindly inform you that as we are a reservation center, we are forced to adhere to the naval company's availability. Best regards, Ok-ferry staff

Dagmar

June 2017

Very good, thank's

Richard

June 2017

Booking was simple and quick. Thank you!

Richard

June 2017

Easy to book, and quick too. Thank you!

Joni Perez

June 2017

Everything was clear. boat was on schedule.

Rodrigo

June 2017

fast and secure

Mariaan

June 2017

Fast and efficient

Angela

June 2017

Purchasing of ferry tickets were very easy

Juan Pendavis

June 2017

Website very friendly to use!

Patrick Palma

June 2017

Thank you very much for the great service...................much appreciated............looking forward to the ferry rides

Alois

June 2017

The booking procedure was rather simple and user-friendly. Good Website.

Joaquim

June 2017

Exellent

Yvonne

June 2017

Booking was easy, but the schedule confusing. You listed a boat leaving Salerno at 15.00 on one page. When I went to select a boat time it was not listed so I took the 15.30 boat.

Alexandre

June 2017

When I choose a round trip, an automatic selection of the return whould be nice when I choose the first part.

Thomas

June 2017

OK, no problems

Mary

June 2017

OK Ferry offers a very clear online service which makes bookings so easy. Timetables are clearly stated and the process is so simple, even for those not proficient when booking online. Their customer service team responded immediately to my concerns in writing Highly recommend OK Ferry

Annalene Van Staden

June 2017

Dear OK Ferry team - thank you so much -this is the second time we book through you - extremely satisfied!! Will definitely recommend to other customers. Looking forward to our second stay at Capri - many thanks: van Staden family, South Africa

Janet

June 2017

Superb service, easy to use on line booking, speedy and clear. Looking forward to Sailing with you.

Graham

June 2017

Very good service , easy to use web site