Reviews, opinions and comments of ok-ferry customers - page 4

Mediterranean ferry's booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,79 / 5

Valutazione globale recensioni Traghettilines

Based on 17548 reviews

 

5
80% Complete (danger)
14922
4
80% Complete (danger)
2092
3
80% Complete (danger)
255
2
80% Complete (danger)
102
1
80% Complete (danger)
176
0
80% Complete (danger)
1
Pollice su recensioni 98% of our customers recommend our service to their friends.

good

Quick and easy process. Would definitely recommend and use again

Very simple and easy to use website. I would recommend this site to anyone looking to travel to Capri.

Great Service! Highly recommended

Booking the ferry tickets was easy. I highly recommend this site for booking ferry tickets

Easy to order and fast service.

Very smooth and secure way to buy ferry tickets in advance.

Het werkt naar behoren!

Great.

quick and easy

Excellent easy service

Very fast and smooth

Perfect

Excellent

What an easy process! This was so easy to book my tickets, when I come back to Capri, I will be sure to use this site again. Hopefully it won't be too long!

Very quick and easy to use.

Effective, the personal contact (Mara) was very polite and professional

The booking was straightforward, although it was distracting that I had to add payment information twice.

perfect

Super efficient and quick. Easily the best online booking service I've used for ferries in Italy. Thank you for being mindful of the best way to help tourists discover your beautiful country.

Fast and easy reservation

The ok-ferry reservation service is easy to use, multilingual, offers a multitude of cruise selections, and very prompt feedback on payment transactions (mine didn't go through at first due to security protocols by my credit card company). Highly recommended!

Very easy way to buy ferry tickets

Very easy,

Loved it! Fast and comfortable! lol

Excellent service. Friendly and super fast system and lower priced tickets!

excellent. grazie

Easy booking

An easy and quick way to book tickets to Procida

Excellent website and service. Thank you.

Booking the tickets was easy, but we wish we didn't have to print them as we are traveling and don't have access to a printer.

Good fast service. Easy to book. Thank you

Great service! At 11:15 I ordered tickets. At 11:30 I already had these emailed to my inbox. I boarded 12:15 ferry to Elba. I highly recommend this service.

Very easy to book and we've been on your ferry and it's excellent. Looking forward to our August trip on OK Ferry

Excellent service and prompt response to a follow up inquiry.

Easy to use and quick response rate

Buy if the tickets was clear and very fast Many thanks!

Very informative and efficient booking process. Thanks from a solo female NZ traveller aged 60!!

Im very satisfied with your service.

Great service I missed my first ferry and they exchanged my ticket for a later ferry without a problem. Thanks

First class all round,my first attempt on this site and I was pleasantly surprised how easy it was,would certainly recommend to all.

I was surprised that after booking the tickets i found out that there was an additional booking fee of 20+euro payment for 2tickets, a big amount that was equivalent to the payment for one ticket. This should be mentioned at the beginnning!

Ok-Ferry replies:

Dear Customer, we kindly inform you that our booking fee has charged as compensation for the management of the ticket request since Ok-Ferry.com is an intermediary between ferry company and consumer. This cost is clearly stated in the total estimate, desplayed before the confirmation and the payment request. Available for more additional information, the Staff of Ok-Ferry

Easy navigation and payment process, clear ferry times and information relevant to departure and arrival destinations

good service, fair price, could have the response faster.

Clear set of destinations and routes, easy to book the tickets.

When I entered my Italian phone number the website would not allow me to continue. It said to fill in blank spaces but then would freeze up so I would have to start again. If I left the form the way auto fill did it, with my US phone number, it allowed me to continue. Otherwise a great website and very easy and convenient to navigate.

Easy to use online service. Hopefully everything goes smoothly when it is time to use the ferry.

Excellent service , thanks very much for your assistance in booking

Very Easy to research and book!

very good price and easy to navigate website