Reviews, opinions and comments of ok-ferry customers - page 4

Mediterranean ferry's booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 16572 reviews

 

5
80% Complete (danger)
14096
4
80% Complete (danger)
1993
3
80% Complete (danger)
239
2
80% Complete (danger)
87
1
80% Complete (danger)
145
0
80% Complete (danger)
1
Pollice su recensioni 98% of our customers recommend our service to their friends.

Very clear and easy, very good.

Every time I have used the site to reserve transport it has been very easy and clear. Impressive.

Excellent and easy to use

Very easy to book a ferry ticket, site is very clear.

Fast and easy sailing on this ferry booking site. Grazie!

Your service is very good but I am from New Zealand and the tickets are in Italian - so I either need to learn Italian fast or request a ticket in English so I can check the details are correct. My booking number is PTPR1904290007

Ok-Ferry replies:

Dear Customer, thank you for your review, we kindly inform you that the ferry company only issues tickets in italian and we cannot alter in any way valid travel documents. We're at your complete disposition for more info about the ticket, best regards, the Staff of Ok-Ferry

Perfect. Thank you

Easy to understand once I found the service online for our trip from Pizzo to Lipari.

EASY BOOKING AND WHEN I MADE A MISTAKE WITH MY EMAIL ADDRESS THEY CALLED ME RIGHT AWAY TO FIX IT. SUPER SWEET GIRL! THANK YOU SO MUCH! CANT WAIT TO SEE ITALY THE COUNTRY OF MI FAMILIA. SURNAME ELIA. 😘❤️

Very easy

Fast and efficient booking processes, but have not traveled with the online tickets yet.

Very easy to use!

Very nice and quick.

Hi Very good service! I got good information, tickets so its good. I hope all be fine when I go to Elba in September. I love Italy and Elba will be first time

The process was quite straight forward and when I did have a question the customer service staff were excellent.

Super

It was very easy to order tickets online and when I made a small mistake with the names on my order they responded immediately to help me address the problem. You should absolutely use this service for your ferry tickets.

Very easy and clear to make booking.

Quick and Easy way to book ferry and transport. would recommend and use again!

VERY GOOD SERVICE

It was fast, easy, thorough. Can't ask for more than that!

I have had a terrible experience. The date changed on the website and I didn't notice until I received the confirmation. My tickets are for the wrong day, which I notified you about within minutes of receiving the tickets via email. Yet the ferry company now says I owe a 50% fee to switch the date, even though I paid for insurance? It's outrageous.

Ok-Ferry replies:

Dear Customer, we are sorry for your negative experience. We inform you that the insurance covers only in the event of cancellation and not in the event of a change of a ticket. Unfortunately for each change the company applies variation penalty fees. Thank you, the Staff of Ok-Ferry

As easy as it gets!

Easy and quick!

I am always surprised by the 6 euros booking fee per ticket. However, it is better to have the ticket in hand and in that, it is extremely easy to purchase the tickets on the website.

Excellent

The website was very easy to understand and easy to use.

Easy and Efficient. Thank you!

Real good service

Booking through your site was very easy and striaghtforward. I hope the actual journey is on time and as great as the service so far.

It was a fast and easy booking, very user friendly, Thank you

Nice and easy.

Excellent, easy service to use

quick and simple booking service

The ferry from Amalfi to Salerno was very easy to book and pay for. Received tickets by email a few minutes later.

Yes I would recommend this service, 10 stars

Awesome and easy website to use! Very fast!

easy booking, we purchased late evening and tickets arrived the next day

I give it 5 stars. The online process was very clear and easy.

I was fully satisfied. Reservation was working well and fast. I will only appreciate more information about prices of diferent car sizes. Jaromir

More than excellent and easy booking of the ferrry tickets... Recommend it strongly to avoid queues

Arranging and communicating with the staff was very professional. They could not have been more helpful.

Easy to navigate - well done

Easy transaction. Best looking website around for ferry travel. Good graphics and good prices too.

Excellent thank uoi

Excellent service thank you

Very correct, very fast and very friendly.

This will be first time using the service.i am a bit confused about few things.Is it possible to take a taxi to the ferry.i am actually staying in Maiori and was not sure if the ferry stops here rather than us commuting to Salerno.can you please advise us.my email is AnnieTagz @aol.com and your port for departure is the Monte one?thank you

Good!

Booking was easy! I will definitely use this service the next time I travel.