Reviews, opinions and comments of ok-ferry customers - page 4

Mediterranean ferry booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 18262 reviews

 

5
80% Complete (danger)
19644
4
80% Complete (danger)
2538
3
80% Complete (danger)
306
2
80% Complete (danger)
123
1
80% Complete (danger)
221
Pollice su recensioni 98% of our customers recommend our service to their friends.

It's a wonderful experience. Thank you very much!

Service was great. No problems booking at all

Excellent. Very easy to follow.

Super

great, quick efficient service

Service de réservation parfait, très clair et facile d'utilisation.

I have received confirmation re booking MT19F06655,there is no link to tickets ?

Simple and efficient. Clear display of routes and times.

Very easy to use the online system, saves time standing in line at the dock

Very efficient

After I received confirmation of payment, I was surprised to find a 10Euro service charge. This was not shown during my order. I had visited the Sardenia Ferry Company's website directly to view their offer. Their price was the same so I decided to continue with you. In order to offer more transparency, please inform the customer in advance that you would be charging a service charge.

Ok-Ferry replies:

Dear Customer, we apologize for your negative experience. we would like to inform you that the booking summary and all related costs are desplayed during during online reservation. Best regards, Traghettilines

Really was very easily and fast to take a tickets.

Everything seems great. Fast service in booking. Thanks for the straight forward information.

Very easy to find departure ports and destinations and booking the tickets was a breeze

Excellent service !!! Easy and clear to use, very friendly and supportive. Also supported change request.

Excellent service!

Great service but let down badly by the port staff - no signs, no gate/berth info on the day - basically a free-for-all at the dockside

Ok-Ferry replies:

Dear customer, we are sorry for the inconvenience that you had the day of the boarding but we are a travel agency and and we don't deal with the check in at the pier, we take your feedback into account and forward it to the shipping company. Kind regards Traghettilines

VERY EASY TO NAVIGATE

Web site was easy to use

Fast, Easy Service

Possibly one of the most helpful desks ever encountered. I reserved tickets from NYC, and I obviously messed it up... within 5 minutes my cell rang, and a super nice woman helped me book what I needed and in 5 minutes I was done. She also saved me a bunch of money ;-) Thank you so much!!! Gabriele

Excellent service. Easy to use. Really looking forward to the trip.

Very easy and efficient website

Easy to use website, clear and concise booking instructions.

Everything went smoothly. Thanks!

Easy online ordering and prompt email replies

Awesome very easy to book!

Quick and easy

Easy to use booking engine and covers all ferry options. Shame Caremar only provides a confirmation and not the boarding pass as well, to save time pre-departure.

Service was very easy to use.

Simple & fast

I found the online system a bit confusing. Had to go through a few steps to purchase. Took me a min up to figure out where and when to enter credit card info as you make the reservation it does not ask for it. It was all fine in the end!

Service was excellent easy to book and ticket vouchers were through very quickly I would use this ferry service again

Easy and straight forward great setup thank you

Very easy to use.

My first touch with OK Ferry and I am just suprised, how quickly and easy I was proceeded our ferry tickets. Great job!!!!! And of course for reasonable price at this time of the year. Thank you for smooth choosing ferry lines... Filip

It was easy to book. I do not like that my reservation got cancelled because I didn’t see this email and did not review.

Tickets were not what we wanted. Cancelled and was charged within 10 minutes !!

Ok-Ferry replies:

Dear Customer, following an audit it appears that the booking was requested online. Anyway the tickets have been canceled and the refund will be made with no penalties. Best regards, staff Ok-ferry

Easy and comfortable way to purchase tickets. I am looking forward to my trip now. Thank you.

good

Quick and easy process. Would definitely recommend and use again

Very simple and easy to use website. I would recommend this site to anyone looking to travel to Capri.

Great Service! Highly recommended

Booking the ferry tickets was easy. I highly recommend this site for booking ferry tickets

Easy to order and fast service.

Very smooth and secure way to buy ferry tickets in advance.

Het werkt naar behoren!

Great.

quick and easy

Excellent easy service