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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37888 reviews

 

5
 
42387
4
 
5029
3
 
593
2
 
234
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Yana

June 2016

Very satisfied with clarity and efficiency of booking online.

Patricia

June 2016

Is easy and quick to do

Dorin

June 2016

Easy to use, fast response, appropriate evidence of the transaction.

Martin

June 2016

Fast and efficient once I'd worked out where to take the ferry from.

Søren Svenningsen

June 2016

Very fast - very easy

Luke

June 2016

Site is easy to use. Credit card does not go through right away, however service is quick to send you an email with a secure link. Thanks.

Rok

June 2016

I am very satisfied with your service, efficiency and also the kindness of your personel.

David

June 2016

Very efficient and clear website.

Robert

June 2016

This was a quick and easy way to purchase tickets for the ferry to Capri. Do this early, because we had to take a different out boarding time because, especially during the summer, the ferry books quickly. I would recommend this service to all. As a novice in making early plans for vacations, I was thrilled with the ease and efficiency.

Ragnar

June 2016

Earlier today I tried to book for tomorrow, but it was said that i was not possible to book. Wheb I tried in the afternoon it worked

Rochelle

June 2016

Yours was the third website I tried to book through. It all went ahead smoothly and quickly. Thanks for a great service. Now to enjoy the overnight ferry trip.

Gregor

June 2016

Very good!

Mieczyslaw

June 2016

Simple and fast booking service Thank You

Yulia

June 2016

Super.

Ulrika

June 2016

Super

Derek

June 2016

I was very pleased with the service. But my credit card was attempted fraudently to be used after paying for these tickets. Maybe your online security might need attention.

Ales

June 2016

Easy and fast booking

Antionio

June 2016

Competent and professional, especially when contacted by phone. I wish to particularly compliment "Rita" one of your telephone operators who was extremely courteous and patient when assisting me. The site was "user" friendly.

Jane Adams

June 2016

I don't understand why the ticket says not valid for boarding - this is worrying and confusing me. Do I get another ticket then?

Misterferry replies:

Dear Customer, we kindly inform you that several ferry companies do not issue directly a ticket valid for boarding, but just a voucher. This voucher must be be presented to the ticket desk at the port before departure in order to collect the boarding pass. Should you need any further information please do not hesitate to contact us. Best regards, The Staff of Ok-Ferry

Albert Mulligan

June 2016

Very happy with how easy it was to complete ticket purchase. Response by your staff Ingrid to two of my questions was very good. If I am ever in Amalfi again you would be my only choice to buy tickets

Kim Bakke Laursen

June 2016

very good

Kirstin

June 2016

Excellent. Online booking was very fast and easy!

Simon

June 2016

Easy, fast, clear and no problems with payment. All good!

Mary

June 2016

You were very helpful. I had some issues pre-authorizing my credit card and your customer service department was very thoughtful and sending emails to me. Very helpful service.

Thomas Gennarelli

June 2016

I was very pleased with the ease and speed of your service.

James

June 2016

The tickets were emailed to me but were not accepted by the ferry. I had to leave the line and go to the ticket office to acquire new tickets for a later ferry. In the future I will not use this service and will opt to go directly to the ticket office.

Misterferry replies:

Dear Customer, we apologize for the inconvenience. We kindly ask you to send us an email to booking@ok-ferry.com, by specifying what happened. Thank you, the Staff of Ok-Ferry

Orris J M

May 2016

Very easy to make the reservation for me and my wife Luiza

Marlar

May 2016

Bought online. Ticket received says 'This ticket must be printed & presented to our crew at the time of boarding" but you can't use it to board. It should be called a voucher and say to present to port office to exchange for ticket. Should be able to present email to port office to get tickets instead of printing out. Onboard crew were great & waited for me to run to port office to get ticket.

Misterferry replies:

Dear Customer, unfortunately many ferry companies do not issue directly an e-ticket. The voucher you have received by email also reports that for that specific Company is mandatory to perform the check-in at the port offices, just below "This ticket must be printed & presented to our crew". We remain at your disposal for any further information. Thank you, The Staff of Ok-Ferry

Cecilie Ekeberg

May 2016

Very good service so far. I had some questions sent by email and got answers to my email in no time :)

Frances

May 2016

Very nicely done . The only thing I would suggest is an option to notify 2 email addresses of the reservation info

Tim

May 2016

Excellent booking, confirmation and communication. We will book another cruise with this company while we are there. Thank you

Ragnar

May 2016

Everything was OK

Spencer

May 2016

Great source of public transportation. Boat was late in the early morning arriving to the dock, so account for some kind of lateness - ours was about 30 minutes late. Other than that, getting onto the boat is a little unorganized and crowded. Also it's important that you go to the ticketing booth to get a print out of the tickets if you booked online - was not about to get on without checking in.

Kevin

May 2016

Website was easy to navigate and we received our information via email very quickly!

Marco

May 2016

Easy to make A booking the site is good to find and well ordered

Colin

May 2016

Very quick very efficient, easy steps to follow when completing the booking

Annette

May 2016

The website was easy to use, Great experience!

Richter

May 2016

You are asking for a secured credit Card - which is quite troublesome...

Misterferry replies:

Dear Customer, thank you for taking your time for the review, we kindly inform you that all online payments require the security code, this is a standard and safe procedure. We remind you that you are making a booking on a secure server and once the transaction is completed no data remains in the memory. The Staff of Ok-Ferry

Lisa

May 2016

After entering all of my credit card information for some reason it was not processed. The e-mails I received were helpful in figuring out why the initial process did not go through. One issue I found was when receiving my ticket confirmation, my whole family came up as males, I do not recall being asked to provide sex of passenger. I hope this will not be a problem when boarding.

Misterferry replies:

Dear Customer, we kindly inform you that the gender (M or F) reported on this specific ticket is not relevant for boarding. Thank you, the Syaff of Ok-Ferry

Jon

May 2016

The booking service was very simple and gives a great first impression of your company. We hope the ferry service is just as good.

James

May 2016

Very good!

Anthony

May 2016

We will be holidaying in Sorrento and wish to spend one night in Naples. We have done this before and used the ferry but wished to avoid the ticket queues. The on-line booking was quick and easy and the English page made it even simpler..We give 5 Stars and recommend this service. Grazie Mille

Kathryn

May 2016

This was a simple and easy process to purchase tickets for the ferry in advance of our trip. Now I am assured of our tickets without worry.

Martin Gately

May 2016

Easy to use website

Julie

May 2016

Very good, an easy-to-use website and very helpful staff who speak good English!

Angelika

May 2016

Overall very good user friendly on line booking service. The only area l filled wrong is l put my Husbands name as being the first person and myself on the return. I thought that the question was asking who will be travelling. Otherwise very good. Thanks hope that we have a great trip.

Kari

May 2016

Good service.

Stephen

May 2016

good efficient and cheaper prices than competitors.

Helen

May 2016

Easy to use ticket purchasing interface. Fast follow up with email of receipt and ticket.

Daniel

May 2016

Great service! Thank you very much! I strongly can recommend Capri ferry bookings using this service even though the booking fee of EUR 12.00 is quite high compared to the ferry ticket (EUR 18.00) but it is worth while having a confirmed ticket to avoid standing in line at the port.