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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37891 reviews

 

5
 
42392
4
 
5029
3
 
593
2
 
234
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Sandra

March 2016

Thank you very much for your quick response, received our tickets by e-mail today. As there will be 4 cruise ships in port very relieved we have our tickets purchased In advance.

Bemont Philippe

March 2016

Perfect.

Michelle

March 2016

I found navigating the website very easy , as was the booking process . Great communication too

De Jonghe

March 2016

Indien het oprijden en de overtocht even vlot verlopen als het boeken dan gaan wij zeer tevreden klanten zijn

Jens

March 2016

Good efficent service.Recommended

Saltzman

March 2016

Excellent! Easy to use!

Peter

March 2016

Very happy with the service. It was straight forward and simple enough to complete.

Sisu

March 2016

I dont receive a invoice

Mark And Gendie

March 2016

Very easy to use service and prompt replies from reservations staff.

Jan Marshall

March 2016

Speedy excellent service provided

Trevor Knott

March 2016

As a first time user I found the site very simple to use (and in English was a real bonus), the response times were extremely good to any queries that I had. So overall, a really good experience. Maybe value for money is my only reservation that prevents a 5* review.

Barbara

March 2016

Easy to order even from Canada. . Tickets did not appear on initial email, but order was corrected promptly. Thank you for excellent service.

Kinga

March 2016

Booking system so far works v good.Let me be back with my opinion about travelling.

Harold

March 2016

Your booking agent Jessica was very professional, kind and helpful. There was a problem with your online banking portal for a couple of days accepting credit cards from the U.S. but thanks to Jessica the issue was identified and corrected.

Jose Eduardo

March 2016

Very clear site and easy to work.

Goins Latoya

March 2016

Very convenient.

Smits

March 2016

It is not clear from the information of the site, that the ticket I bought is just a voucher, and that I still have to check-in to acquire a tichet with which i can embark. The response on my e-mail was however quick and adequate, so now I am wellinformed

Theissen

March 2016

Good and rapid servivce - thank you

Diane

March 2016

I appreciate the prompt answers to my questions that I had immediately after booking. Although the questions were perhaps silly, they were very professional and provided the details I needed.

Belinda Winter

March 2016

Very easy to book from Australia. Prompt confirmation, very smooth process. Thank you.

Carl

March 2016

Very easy to organise.

Helsen Wim

March 2016

The booking site is perfect, I have just one remark: I did have to check on the "privacy" item, otherwise I got the error "All items with * are obligatory". The privacy item did not have an asterisk and I think you will let the choice to the customer if he wants that his data can be used.

Van Klompenburg

March 2016

Excellent service.

Deborah

March 2016

Good website, easy to use and the alternative suggestions are an excellent feature. The tickets were promptly sent. The only thing I'm unsure about is whether or not I should print the tickets or whether I can use the files on my phone

Antoine

March 2016

Fine!

Helen

March 2016

Excellent quick service. Patient , helpful staff who speak English!

Leann Yan

February 2016

Very quick and easy process for an English speaker.

Zdenek Bergman

February 2016

OK :)

Steve

February 2016

All seemed very easy and quick

Jacques Robert

February 2016

Very easy to book through your company and we received our receipt straight away. We have been through that part of Italy a few times, twice to Capri from Naples and spent three days in Cinque terre. This is our first time in Salerno and would like to know how long it will take us from the cruise terminal to the ferry? Thanks in advance

Misterferry replies:

Dear Customer, we thank you for your positive feedback. Please contact our offices (+39.0565.912191) to have more information about your journey. Best regards, the Staff of Ok-Ferry

Karla

February 2016

The service was excellent. For some reason, my payment did not process online so the I was contacted directly via email to update. Thank you for taking such good care of me. I look forward to our ferry trip in May.

Richard Ian

February 2016

Excellent. No issues and very easy to book. The website even kept a record of my previous visit.

Keith

February 2016

Very easy to book and use the web site, better than some others I tried, one small thing the tickets and boarding information are in Italian it would of been nice to have an potion for English

Andrej

February 2016

Very easy and human friendly.

Dorothy

February 2016

Quick and easy, with more options and better pricing than others.

Fahrner Wolfgang

February 2016

we were verry pleased with your service and in the future we will use your ferry.

Alan

February 2016

We have used this service for ferry bookings to Ischia from Naples, and find it excellent in every way, and appreciate your prompt replies and issue of tickets. Thank you

Henrik Nielsen

February 2016

Very fine, easy to use your website

Fransen

January 2016

Very fast and friendly service!

Nicholas

January 2016

The service worked very well.

January 2016

I couldn’t find option “rental car”, Staff helped us by phone to solve this little problem and proceed with our reservation

January 2016

Excellent service - staff friendly and I had no problems

December 2015

ticket arrived few minutes after payment

Emerson

December 2015

Easy and smooth booking process

December 2015

I recently used this site to book my ticket to Capri and everything went exactly as expected

November 2015

Very easy to finalize the booking, crossing we requested was not available on the selected date and system automatically provided an alternative

Colleen Thomas

November 2015

First time in Italy and we booked our tickets online, website easy to compare ferry times and companies to Aeolian Islands

Chris

November 2015

happy to use a good service to keep things running smoothly

November 2015

Everything went how it should

November 2015

Glad to find a fast professional ferry booking service