Reviews, opinions and comments of ok-ferry customers - page 7

Mediterranean ferry booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 18260 reviews

 

5
80% Complete (danger)
19628
4
80% Complete (danger)
2537
3
80% Complete (danger)
306
2
80% Complete (danger)
123
1
80% Complete (danger)
221
Pollice su recensioni 98% of our customers recommend our service to their friends.

Booking through your site was very easy and striaghtforward. I hope the actual journey is on time and as great as the service so far.

It was a fast and easy booking, very user friendly, Thank you

Nice and easy.

Excellent, easy service to use

quick and simple booking service

The ferry from Amalfi to Salerno was very easy to book and pay for. Received tickets by email a few minutes later.

Yes I would recommend this service, 10 stars

Awesome and easy website to use! Very fast!

easy booking, we purchased late evening and tickets arrived the next day

I give it 5 stars. The online process was very clear and easy.

I was fully satisfied. Reservation was working well and fast. I will only appreciate more information about prices of diferent car sizes. Jaromir

More than excellent and easy booking of the ferrry tickets... Recommend it strongly to avoid queues

Arranging and communicating with the staff was very professional. They could not have been more helpful.

Easy to navigate - well done

Easy transaction. Best looking website around for ferry travel. Good graphics and good prices too.

Excellent thank uoi

Excellent service thank you

Very correct, very fast and very friendly.

This will be first time using the service.i am a bit confused about few things.Is it possible to take a taxi to the ferry.i am actually staying in Maiori and was not sure if the ferry stops here rather than us commuting to Salerno.can you please advise us.my email is AnnieTagz @aol.com and your port for departure is the Monte one?thank you

Good!

Booking was easy! I will definitely use this service the next time I travel.

Very simple. Confirmation online was all in Italian, but then the email was in English, not a big deal, but was scared for a second due to needing to understand all the fine rules fully..

Easiest website to navigate for ferry on Amalfi Coast. Baggage prices etc easy to find compared to some I looked at for same service !

excellent service - quick and convenient

Perfect, simple, recommend

Very quick and easy

Very easy and simple booking service Tickets emailed instantly Thank you

easy booking process!

quick stable secure

Fast and clear service!

A Quick and easy transaction. The website was easy to follow - thanks

Email of tickets was fast and efficient as was ease of navigating website. I was confused about the baggage policy (1 handbag per person for free but I am not clear if a handbag is considered carry on luggage or a tote bag/backpack is considered carry on luggage???)

very very Nice!

In my opinion this service is very fast, practical and the support of personal service is helpul and very attentive.

Excellent service!

Very easy to use, prompt response and helpful

Very easy to reserve tickets. I would definitely recommend this service to friends and family.

Fast service. Received my tickets within seconds.

Very easy to understand and complete our purchase with a separate group - thank you!

Fabulous 5 star booking service - looking forward to our Italian experience :-))

Booking ferry tickets online is very easy. Thank you. We look forward to visiting your beautiful city in a few months.

easy to understand and book, very satisfied. kind regards, Giovanni Scaffidi

The website was very easy to use and the email response was almost instant. Great Job!!! Only comment would be a cell phone application option for ticket delivery. This would help in case the print outs get damage or misplaced.

Ok-Ferry replies:

Dear Customer, thank you for your review, we kindly inform you can easily enter the customer reserved area, on our website, using your password and display the vouchers / tickets related to your booking even on your smartphone. Best regards, the Staff of Ok-Ferry

Great easy to navigate through , immediate respond

Excellent booking service. Very easy website to navigate and book the tickets. Only confusing thing was that the first email received after the booking has a "submit Payment" button and it does not make it clear whether we should click on it again. It looks like we do not need to. So you should eliminate it from the email. Thanks.

Ok-Ferry replies:

Dear Customer, we thank you for your report and we inform you that the payment request has automatically sent by the system to allow customers who do not pay immediately to enter their credit card details at a later time. If instead the payment is made at the same time as the booking, as in your case, the "submit payment" button is idle. Thank you, the Staff of Ok-Ferry

Thank you. The booking service was clear and easy to use. Well done! Just one possible improvement would be to book return tickets with outward and return journeys on different dates. I had to make two separate bookings.

Ok-Ferry replies:

Dear Customer, thank you for choosing our service. We kindly inform you that it is possible to book outward journey and return journey on different dates in a single reservation, without having to make two separate bookings. We remain at your disposal for further informations, the Staff of Ok-Ferry

Excellent website. Easy to use. Different payment methods are accepted, such as Paypal, which is great.

Super easy to use!

Great easy to use website! Would use over and over for my ferry bookings in Italy

Quick and easy booking!