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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37924 reviews

 

5
 
42425
4
 
5029
3
 
594
2
 
235
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Amber

July 2015

It's nice to be able to deal with a human being as a part of the process. Thank you!

Graham

July 2015

A happy client. The service is efficient and my requirements were met. Thank you.

Laura

July 2015

Brilliant customer service on the helpline. Very helpful. I would recommend this service to anyone that would listen! Thank you again for all of the help.

Steve

July 2015

Easy to use website. Prompt notifications received. Will be booking more trips for my vacation in Sorrento in September this year.

Henriette

July 2015

User friendly and perfect to book in advance.

Anthony

July 2015

First class service - easy to use website.

William

July 2015

Seems to be relatively straight forward.

Ferencné

July 2015

Comfortable and safe.

Arlene

July 2015

Great service, I was very pleased.

Heeyoung Park

July 2015

I've got the ticket in a short time. And It's convenient that I can purchase the ferry tickets to 2-3 cities on a website.

Lisa

July 2015

Very good.

Rodolfo W

July 2015

Muy buen servicio!

Rupert Mcintyre

July 2015

There was a wobble with the credit card asking me to re- submit information, I was concerned for duplicate transactions - let me give you a full accurate report once we are back from Italy.

Misterferry replies:

Dear Customer,
we can confirm we have received only one payment for your reservation. Please check with your bank once you are back home. Do not hesitate to contact us for further information. Thank you and best regards, Ok-Ferry Staff

Charles Robert

July 2015

Easy and efficient booking system.

Adam

July 2015

Very easy and efficient. Thank you.

Adam

July 2015

Booking ferry tickets was fast and easy with OKFerry. However, it would have been nice for the confirmation page to note that the tickets would be emailed to me. The confirmation page indicated that we would need to visit the ticket office on the ferry dock in order to obtain tickets. Thank you.

Stephanie

July 2015

The booking was easy and direct.

Visser

July 2015

works correct and quick now only waiting how in practice it works once I arrive at the port

Touhami

July 2015

This website is nice And easy to book ticket here

Ampe

July 2015

Easy booking, great that wecan embark and get off on different harbours! Points of attention: (1) the number plate of the rental car is not always avalaible when booking the ferry. (2) last boat going back to Pozzuoli is quite early in the afternoon (15.00), departure at 16.00 - 17.00 would be more attractive.

Dolores

July 2015

The ferry reservation service is very easy to use and our confirmation and tickets were sent immediately by email.

Sanat Kumar

July 2015

What service ? I was sent tickets - but they were not tIckets - you had to go exchange them for tickets. What a ripoff

Misterferry replies:

Dear Customer,
we send by email the voucher you are required to show at the ticket office of the port to collect your boarding pass, ferry company itself requires this procedure. As a reservation center, we must adhere to the policy of the ferry company. thank you, Ok-Ferry Staff

Olga Miroshnichenko

July 2015

Quick and easy.

Joergen

July 2015

I think it was very nice and easy. Haven't done the travel yet so i dont know how well it worked. But untill now it was a fine service

Alistair

July 2015

Hi. This service is wonderful. But as, a visitor, I am having trouble printing And do not know whether i will succeed before morning.

Miller

July 2015

i received a reservation number but I do not know what or where I actually pick up tickets. I will be arriving on Holland America Nieuw Amsterdam on Aug. 13, and if you could explain the procedure and where to go from the port would be helpful. If that info is explained then your service would be excellent. thanks, Ronald Miller

Misterferry replies:

Dear Customer,
in order to have more details about your ticket please contact us by email at booking@ok-ferry.com. We will be happy to provide additional information. Thank you and best regards, Ok-Ferry Staff

Raduta

July 2015

The service is very good, efficient and well organized. I received the tickets in a few minutes from the moment I booked them. Congratulations .

Enzo

July 2015

Simple, smart and fast booking tool. Immediatly reception of the E-Mail with the attached tickets. Really relaible site.

Jefim

July 2015

Good booking experience

Di Giovanni

July 2015

Nice internet page en quick service

Vinko Vene

July 2015

Easy, fast and transparent service.

Aliaksandr Demukh

July 2015

Easy to search, transparent purchase workflow. Good job!

Michele

July 2015

The online booking service was efficient, self explanatory and easy to follow. A quick response was received for the confirmation as well as the reply by way of an e-mail with the tickets as an attachment. I would definitely use this service and recommend to anyone travelling in Italy.

Eunteck

July 2015

Thank you for your kind and clear work.If you can speed up some more for buyer to get bording ticket the service will be perfect.I am happy for this.

Çigdem Sönmez

July 2015

very easy reservation process

Pablo Veronesi

June 2015

Very good

Prudence Linge

June 2015

I found the booking service with your ferry to be very clear and easy to use. The tickets have arrived by email the next day and we look forward to our trip to Capri from Naples in September

Mary Dressel Dressel

June 2015

Booking the tickets was easy, printing them at home and having them with us when we get there will be a time saver.

Jeannett

June 2015

great and easy booking- quick response

Knut

June 2015

Good service.

Leiv Martin

June 2015

Good service

James

June 2015

Excellent, even though I do not understand Italian!

Christina

June 2015

Good and easy service - couldn´t be better !

Douglas

June 2015

Very easy to use

Clifton

June 2015

It was very confusing to pick up the tickets from ticket agents as the website says. Agents of ticket offices were unsure how online tickets worked. Part of the problem was that the actual company operating the ferry was different from what the website said. Also, it should be noted that people at hotels do not have easy access to printers to print emailed tickets.

Misterferry replies:

Dear Customer,
we apologize for this inconvenience, the two ferry companies performing this route employing a unique ship and it is therefore permitted to board with tickets of both companies. Both companies, however, require the original ticket which must be collected at the port before departure by showing the printed voucher we send. Should you need any further info do not hesitate to contact us. Best regards, Ok-Ferry Staff.

Ladislav

June 2015

I have received fast and reliable service with booking my tickets.

Chris

June 2015

Very good and quite user friendly site. The only issue I had was once I made a return trip inquiry there was no option to make just a one way trip without a return journey input. I had to get out of the site and back in again to remove the return journey drop down box selection. In other programs there is an option for either just one way as well as return.

David D'alessandro

June 2015

Process was fast and easy. Received tickets within E-mail within 24 hours.

Heather

June 2015

Great, prompt service! Even called me when they couldn't get through with my email account.

Raymond Mason

June 2015

I found the service of a high standard. System was easy to use. Would not hesitate to recommend this to other people.