Mediterranean ferry's booking center


REVIEWS, OPINIONS AND COMMENTS OF OK-FERRY CUSTOMERS

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING: 4,69

Valutazione globale recensioni Traghettilines

Based on 979 reviews
since May 2015

96% of our customers recommend our service to their friends.

Can you email my tickets in English language?

Seemed very efficient. Look forward to the trip.

Absolutly first class. Reservations took less than 5min.

Very good !!!!

We have booked tickets a few times with OK Ferry, and I am very very pleased with thoroughness and accuracy. Wonderful, great service!!

Great and quick service.

Service was great! Tickets arrived by email. I'd recommend to others.

i was very happy with the ease of your service... i just don't understand the following on my ticket.. what is a deck accommodation and what is a pullman seat??? thank you madeline wolfson

Ok-Ferry replies:

Dear customer,we thank you for your review and we inform you that "Deck accomodation" and "Pullman seat" have the same significant on board of hydrofoil reserved, and means you stay inside of it seated. Best regards, OkFerry staff

Perfect

Excellent service and very easy to book.

Easy to navigate website and effortless booking and payment process!

Easy to use.

It was very satisfactory!

Very easy to use and effiecnt service. Only confusing factor was that some ferry times don't seem to be bootable on line.

Great website!

The online reservation was fast and easy. Tickets were emailed instantly. Hoping for a smooth boarding experience as well! Thank you

Very easy to use - thank you (Grazie)

Very good

Easy to use service with great communication, looking forward to our trip to Capri.

Online Booking fast and efficient.The booking fee is high.Its should be have 2 diffrent ticket counter service at Sorrente port.1 for client online booking to exchange their boarding pass,other for those without reservation.Please feedback this problem to the CAREMAR management..Thank you

Ok-Ferry replies:

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information. We are going to forward your suggestions to the ferry company. Best regards, Ok-ferry staff.

Easy and fast booking!

Very easy and friendly to book.

Very quick, precise and professional. Just not clear if baggage is included or if not, how to add to booking.

Ok-Ferry replies:

Dear customer, we thank you for your review and we kindly inform you that with your voucher now, you can carry with you a 50x30x15cm dimension's luggage. In case you have a bigger luggage, we inform you that you can easily buy the extra measure at the counter at the port. Best regards, Ok-ferry staff.

Very simple and fast

The system was extremely easy to use and find exactly what you needed

Very easy to book online, so very satisfied.

Excellent service as when I originally booked, transaction failed and then I did not have time to re-book but I was called and the person explained that return ferry was fully booked but we re-organised the return on the phone and it was all very easy, so thank you for your attention.

Very quick and easy

After bokning my ticket at Ok-ferry.com I checked the price at ferry companies site and realised that I paid 10euro additional in booking fee on ok-ferry.com. That is a lot for tickets for 45 euro. Dissapointing.

Ok-Ferry replies:

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

no problem finding all the information and making the reservations, hope the service is also as smooth!

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Easy to book

Booking was quick and easy. I received my ferry tickets in minutes. Thank you for such excellent service.

5 stars! Very easy and clear website to use, very quick and friendly for tourists. Thank you!

Easy booking thankyou!

It was so easy to purchase my ferry ride.

Easy to navigate and book tickets

Very easy and straight forward web site to book Ferry tickets, I would highly recommend this web site

I have just booked tickets online but entered an incorrect email address. I was able to amend it easily on the website and have now received my tickets. Very happy.

It would be great it tickets are also in English (in addition to other languages). The booking fee is quite high.

Ok-Ferry replies:

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

Very straightforward, Easy to navigate.

why do i have to pay booking fee? i can't understand

Ok-Ferry replies:

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Excellent, user friendly!

I have 2 times now, and everything was easy, and no problems.

Perfect.

Very efficient service - I was very impressed.

PT-BR - O serviço prestado é muito bom, extremamente simples e rápido. Recomendo fortemente. Muito Obrigado IT - Il servizio è molto buono, molto semplice e veloce. Consiglio vivamente. Grazie mille ENG - The service is very good, very quick and easy. I recommend.

Very fast and efficient booking. Got a free wine voucher as compliment.

Easy to navigate. Only problem was my sister booked at same time. She got email, after paying saying that there was no longer any room available. We had to go on separate Ferry's. That was upsetting. She got to the island an hour before I did and had to wait for me.

Ok-Ferry replies:

Dear customer,we are sorry for this, but we kindly inform you that as we are a reservation center, we are forced to adhere to the naval company's availability. Best regards, Ok-ferry staff

Very good, thank's