Reviews, opinions and comments of ok-ferry customers

Mediterranean ferry's booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 17211 reviews

 

5
80% Complete (danger)
14639
4
80% Complete (danger)
2060
3
80% Complete (danger)
250
2
80% Complete (danger)
98
1
80% Complete (danger)
163
0
80% Complete (danger)
1
Pollice su recensioni 98% of our customers recommend our service to their friends.

Very good

it was very easy to book and instant email confirmation thank you

Great boat, great crew but a stupid ticketing offer: why cannot we change the port to leave the island vs. the initial booking for a supplement...the excuse was that the insurance does not allow it.. That is a stupid sales argument and the counter being that we can use a ticket for one upcoming year....that makes no sense and proves that you company has a lot to go to be a top player....

The service was fine. The only thing I found a little confusing was that I thought I had booked but then I got the email that I had not that it was only a request and there was another step.

Overall good swift service, but 3rd page associated with tickets is only in Italian despite my details indicating I am from the UK.

Ok-Ferry replies:

Dear customer, we thank you for your feedback, we kindly inform you that unfortunately the ferry company that you have chosen does not issue voucher in english. We will forward your feedback to the ferry company. Best regards- Staff from Okay ferry

Very good service

Great website

Very easy for a first timer and English speaker. Quick access to ferry schedule and speedy checkout. Immediate confirmation and clarification about use of tickets, boarding passes, etc.-all the things you need to know to take the ferry from Salerno to Amalfi (and beyond).

Excellent

very easy to use

Good easy to navigate site. Gave up on a few others before I came upon this one that works.

great - easy. loking forward on our Sorrento/Capri R/T!

The booking experience is very pleasant and easy. Everything is very fast and convenient. would like to recommend this service to all of you who wants to travel by boats.

My situation has not yet been resolved. Tickets # WT19H17045 arrived with three of the same ticket, which was the return ticket, and none at all of the original initial fare. All were in my name, none in my husband's, though his name was provided. Ticket #WT19H45168 arrived with only the receipt for payment and no ticket vouchers at all. I have emailed the company and have yet had NO reply.

Simple and fast!

Excellent fast accurate service. I am highly recommending this service for all ferry bookings in Italy.

Muy rápido la reserva del ticket

Would have been very nice with information about the location of the office and the quay. Would prefer if it wasn´t necessary to get physical tickets. And it should not be necessary to write the name of the passengers. And it should not be necessary to pay extra for the luggage

Way to use service

Fast and easy service.

The process seemed to work well.

Very easy to follow and quick. Good Service!

Great online service. Easy to maneuver around the site and safe secure online payment. Would recommend.

a very easy and efficient service

The reservation service was easy to use and the process was smooth.

Good

Very easy to book and reasonable fares.

Very good service, easy to use and prompt emailing of tickets.

Precise , easy, quick

The site is easy to navegate and find the information you need.

Easy to use, quick with a prompt response.

Very good service, tickets were sent immediately Very satisfied!!

very good

Very clear, easy to use and quick arrival of tickets.

Thank you for your help in time. Many thanks.

This online ferry service reservation site was very easy to use. I chose it based on previous positive reviews.

Fast and simple.

Great service!

Very quick & easy to book! Grazie

Good, fast and professional service

It was easy to book and get the ticket.

Very easy to book online!

Quick and easy to book on website!

Now to travel in Italy and ferry service. Was easy to find the routes I wanted, clear detail of what is included and easy to book with fast confirmation.

The website was very easy. One of the last steps changed to Italian for the payment which made me nervous. It all worked out and I got my tickets. Looking forward to taking the ferry in October and I will write another review.

Easy and efficient process - received my tickets with in a matter of minutes. Would be even better if you could book multiple journeys in the same transaction.

Easy and straightforward to find and book ferries from Naples to Sorrento and return. I would recommend this service. Amelia Turner, Western Australia

Very good

I am satisfied with the service you provided, however I have only one observation: I am from Costa Rica and this country isn't available within the country options when asked where I was from. I hope I won't have any trouble getting on the ferry because of this. Other than that, I have no complaints.

Very easy and professional.