Reviews, opinions and comments of ok-ferry customers

Mediterranean ferry booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 22859 reviews

 

5
80% Complete (danger)
27405
4
80% Complete (danger)
3224
3
80% Complete (danger)
382
2
80% Complete (danger)
150
1
80% Complete (danger)
287
Pollice su recensioni 98% of our customers recommend our service to their friends.

Fast and easy! No complaints! Thank you!

Easy booking. Tickets received almost straight away.

The reservation process was very clear and easy to use.

Very good

Fast and easy!

Very good price, I look forward to the trip!

Excellent service and easy to use. Thanks

You cancelled my trip without offering me a refund- terrible service!!!

Ok-Ferry replies:

Dear Customer, we confirm that we have already forwarded the refund request to the ferry company. We will contact you as soon as we have their feedback. Best regards, the Staff of OkFerry

Excellent!!

I had a problem with the payment, the girl at the callcenter was super efficient and kind. Highly recommended!

Very good service, I'll be making other reservations soon.

Very fast and easy to book, great experience!

Very good

Easy and quick

Great service, I'll definitely use it again.

Best booking website I'v ever used

So easy to book our tickets! Thank you guys!!!

So satisfied with this service

My first time with your excellent website! Quick service and low prices!

Thank you for your quick, clear, easy and well organised service!

As a UK citizen with little Italian language I found it easy and efficient to book.

had booked a ticket from naples to ischia my ferry was cancelled. I had quick and prompt response, they resolve my issues in a short time, I understand this is a hard time and I appreciate the great customer service.

they paid good attention to my urgent request

quick response to my query about refund

I am grateful for their help to produce a refund. In these difficult times it is reassuring to know that things are being handled so efficiently

Excellent service! Customer care was polite, efficient and helpful!

Actually I'm satisfied .. highly recommend

We booked a ferry crossing from Naples to Capri only 1 hour before departure and we had no problems

My first time in italy and had no complaints or problems

very fast response, I had a great experience

regular price but great customer service THANK YOU!

Ferry booked in less than 5 minutes, quick and without any issues

Nice service , I found my ferry ticket at very low price

Our experience was good, this site is very easy to use

Everything was a flawless experience, everything worked great.

they provide info for travelling to the the port of departure and check in instructions

Excellent customer service. The consultant from MrFerry has dealt with my questions quickly and efficiently, Very helpful, I appreciate your service so much

No problems with the booking

No criticims .satisfied with the service

Very satisfied with the ease of using this website and the customer service

I spoke to Elena, excellent, extremely professional throughout

I found the experience quick and easy, pretty happy with it as it is

easy process from start to finish

easy to use and friendly

Booking experience was very good

helpful with our phone enquires

totally satisfied and very happy

No hidden extras, very pleased

Excellent service!! A simple and straightforward experience

absolutely fine and staff were helpful