Reviews, opinions and comments of ok-ferry customers - page 10

Mediterranean ferry booking center


Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.


4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 22839 reviews


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Pollice su recensioni 98% of our customers recommend our service to their friends.

Good fast service. Easy to book. Thank you

Great service! At 11:15 I ordered tickets. At 11:30 I already had these emailed to my inbox. I boarded 12:15 ferry to Elba. I highly recommend this service.

Very easy to book and we've been on your ferry and it's excellent. Looking forward to our August trip on OK Ferry

Excellent service and prompt response to a follow up inquiry.

Easy to use and quick response rate

Buy if the tickets was clear and very fast Many thanks!

Very informative and efficient booking process. Thanks from a solo female NZ traveller aged 60!!

Im very satisfied with your service.

Great service I missed my first ferry and they exchanged my ticket for a later ferry without a problem. Thanks

First class all round,my first attempt on this site and I was pleasantly surprised how easy it was,would certainly recommend to all.

I was surprised that after booking the tickets i found out that there was an additional booking fee of 20+euro payment for 2tickets, a big amount that was equivalent to the payment for one ticket. This should be mentioned at the beginnning!

Ok-Ferry replies:

Dear Customer, we kindly inform you that our booking fee has charged as compensation for the management of the ticket request since is an intermediary between ferry company and consumer. This cost is clearly stated in the total estimate, desplayed before the confirmation and the payment request. Available for more additional information, the Staff of Ok-Ferry

Easy navigation and payment process, clear ferry times and information relevant to departure and arrival destinations

good service, fair price, could have the response faster.

Clear set of destinations and routes, easy to book the tickets.

When I entered my Italian phone number the website would not allow me to continue. It said to fill in blank spaces but then would freeze up so I would have to start again. If I left the form the way auto fill did it, with my US phone number, it allowed me to continue. Otherwise a great website and very easy and convenient to navigate.

Easy to use online service. Hopefully everything goes smoothly when it is time to use the ferry.

Excellent service , thanks very much for your assistance in booking

Very Easy to research and book!

very good price and easy to navigate website

Fairly straight forward to use the website for bookings. Looking forward to experiencing the travel. Thank you.

Thanks ,you are the best .

The tickets I just booked worked out perfect!

Very easy to use, I look forward to the trip.

Excelente servicio

Fast and easy!

Very easy to book and quick

Cell phone number box is not 100% clear. I wrote there one zero more.

Excellent easy to use efficient service

Easy to book

OK Ferry presented a very easy way to book our water ferry travel from Amalfi, Italy to Positano including a return ticket! We received prompt confirmation of our reservation and vouchers via email that will enable us to exchange them for tickets on arrival. We are looking forward to a wonderful day.

The booking worked perfectly well. Thanks OK Ferries - see you in July!

Very easy and convenient to book online. Highly recommend!

Very easy and efficient method of booking. It took only a few minutes! Thanks.

Very user friendly; couldn't fault it. Numero uno!

Worked Great!

Very quick and easy website to navigate and purchase.


Easy to book and pay for tickets.

Thank-you. There was a mistake on one of the tickets. The reservation for passenger named Carmel Patricia is incorrect. The correct name is Carmel Russo. Can you pleas correct.

Ok-Ferry replies:

Dear Customer, we kindly invite you to check your email box, we have just sent a communication. Best regards, the Staff of Ok-Ferry

Good, intuitive website. Well done. Thanks!

It was relatively easy to transact and purchase on the site

Easy to book tickets and fare is very reasonable.

Fast reservation

The web site is very clear to proceed even the first time.

Easy to do.

Fantastically easy website to use and book ferry travel. All planned out with the novice traveler in mind. Well done OK Ferry!!

Very fast and easy to use.

We are Travel Agents booking on behalf of clients . I am not a computer whizz , but found the whole booking process very efficient and much easier than anticipated. Thank you Go Travel

Very easy to navigate the website and make the reservation online. Confirmation emails also came very quickly.

Very efficient service.