Mediterranean ferry's booking center


REVIEWS, OPINIONS AND COMMENTS OF OK-FERRY CUSTOMERS

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING: 4,71

Valutazione globale recensioni Traghettilines

Based on 1193 reviews
since May 2015

97% of our customers recommend our service to their friends.

Fast and Easy.

Easy to book. Quick email of tickets and reciept. Good instructions on where to meet

Excellent service. When I received the tickets I noticed that I had given the wrong dates, asked them for correction and they promptly did.

All fine

Very easy website to use.

Very Satisfied. I have already recommended service.

Good...

Very easy to use!

Had problems setting the return date as I couldn't see the calendar

I was able to follow the site easily & received a quick response to questions I had. I do think it would be helpful if the tickets/vouchers had major details written in English as well as Italian.

Easy to do!

Easy booking system and fast ticket issue via email Thanks

Very clear website with easy to follow steps. I had been on numerous ferry websites before and was unable to navigate through to book seats. Yours was clear and easy. I would highly reccomend for anyone wanting to book ferry to Capri. Confirmation emails and tikcets were sent immediately.

Could not have been easier. Thank you!

VERY EASY TO ORDER

website is not very clear: f.i. :it is not clear if i must present myself 2 hours in advance a the ticket-office or not ? Can i take the ferry at the time i prefer on may 22nd ?

Ok-Ferry replies:

Dear Customer, we kindly inform you you can use this voucher for every departure scheduled on May 22nd. You are required to exhibit the voucher you have received by email to the port desk, they will inform you about the first ferry available. Thank you, the Staff of Ok-Ferry

I think the online service was great. I wish I knew more about the luggage part of the service. I'm still confused on what is considered luggage and what isn't. I booked 3, but have a small backpack and purse so I'm not sure if that's considered a bag.

Ok-Ferry replies:

Dear Customer, we kindly inform you that in the cost of the ticket is included a hand luggage per person. Any larger piece of luggage or any additional luggage must be considered as "extra baggage". In any case you can add and pay your extra luggages directly to the port office on the day of departure. Best regards, the Staff of Ok-Ferry

You gave us excellent service when handling our change of ferry and I will certainly recommend your service to my friends and family.

Booking was easy and understandable. No issues.

not very good...my reservation number WT17D32087 which has come back with a pdf of my ticket ANDREW CLAXTON CAREMAR 28/04/17 14.40 FOR 2 passengers is not VALID FOR BOARDING ???? can you send me one that is immediately please to afgclaxton@btinternet.com

Ok-Ferry replies:

Dear Customer, we kindly inform you that on the voucher Caremar it's written that the voucher is not valid for boarding as in the sentence below is explained that it is necessary to check-in at the port. You only need to print this voucher and show it to the desk office before departure to collect your boarding pass. Should you need any further information do not hesitate to contact us, best regards, the Staff of Ok-Ferry

Simple and easy. Tickets received within 15 mins of booking

fair

Very easy

Very simple to use and prompt notification

Easy to navigate Prompt confitmation Loving the Paypal option!

Very convenient and easy to book the boats.

This was the only service that would sell me exactly the tickets I was looking for. Good Job!

Kind, quick and friendly service since the credit card payment did not get through. Inmediately answer and after payment via email the tickets. Superb!

It was easy to make the reservation on the site. Clear directions .

Fast, easy and clear. Thank you

Easy to book....fast confirmation.....simply perfect😉

Really easy and great to book direct with the ferry service itself instead of intermediary sites that are often offered to foreigners online - only do it here everyone! Can't wait to see Ventotene again this year and we will also be booking for Ponza shortly with friends.

Easy & convenient booking process

I have been waiting for these to be available as I needed tickets only for that date. I was pleased with how easy and efficient the site was. Thankyou.

Easy to use

Easy and quick service.

Very easy. Problem with credit card first time but I was contacted promptly and resent the information. Tickets were then received within minutes.

I am satisfied with your fast service and confirmatin.

Dear staff of Ok ferry, Much to my delight it was easy to use your website. I am very pleased with your service and the prompt receipt of the ferry tickets. For sure I will turn to you for ferry reservation in the future.

the website is readable and clear, make the dates when selecting the ferry larger at the top though

Fast and easy process to buy your tickets.

Ok it's correct

Hi, Very happy with your booking system for ferry. It is fast and very clear to understand. ...Ramesh Vora

very nice service

Easy selection and secure purchase process; prompt confirmation and ticket delivery.

I discovered this company whilst trying to find a ferry ticket company which was actually navigable and I'm so glad I found them, So efficient and courteous and my tickets arrived within an hour of booking, excellent service. I will most certainly become a regular customer.

Great and easy way to book a ferry.

Very clear and direct website. Good service

Great Service. I was able to book the tickets easily, fast and check all the different options available before making a decision

Very clear website and easy to book

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