Reviews, opinions and comments of ok-ferry customers - page 9

Mediterranean ferry booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 18928 reviews

 

5
80% Complete (danger)
21241
4
80% Complete (danger)
2685
3
80% Complete (danger)
312
2
80% Complete (danger)
127
1
80% Complete (danger)
228
Pollice su recensioni 98% of our customers recommend our service to their friends.

Quick and easy booking!

Good website and easy to book. Phil Smedley Australia

Great site very easy to find my needs, without complications. Prompt reply in sending the voucher 's.

Everything smooth, fast and efficient with the booking

The booking process was easy.

very good!

We are not entirely satisfaid. To day we have seen that Medmar goes to Ischia at 14.10pm.(cheaper) Why is our booking made by two companies? I would have liked to have receive an offer. Ferdinand

Very prompt service. I have made a mistake when booking, the representatives politely resolved the issue for me. Very professional and friendly service.

The service is very good when working correctly - which appears to be about 50% of the time.

Very easy site to use would use again

Quick, easy, very reasonable pricing ... and followed through with confirmation of booking and payment very soon thereafter. Excellent.

Fast and efficient!

Hello everything ok,pleased with service. Waiting for the one I paid for yesterday, probally taking longer as i paid with PAY PAL.

A decent web site to book ferry trips on. Would be easier if you could purchase multiple trips in one transaction via a cart, but the system seemed sound and provided instructions in English

Quick and easy. Thanks

Ease of purchasing tickets was excellent Initial departure times displayed on the web page were different once the date, time and ferry company was selected

Easy booking

The email message regarding the payment problem was not clear.

Thank you. Very easy to use.

Very good service. Easy to follow instructions. The only thing I would add are clear maps of where the ticket offices are and where the Boats leave from and directions to get there. I am sure it is all easy but we have never been to these places before so it would have been nice to have it right on your website

Fastest service

Easy to use.

Found it very easy to order and pay for these ticket. Looking forward to seeing Capri!

Excellent

It is very hard to cancel a pending reservation and they do not reply to your emails.

Ok-Ferry replies:

Dear Customer, we apologize for the inconvenience and for not giving a prompt answer to your requests. We remain available for further clarification, the Staff of Ok-Ferry

The site was very easy to understand and to use to purchase tickets.

The service was very good and very prompt. However, how the price can differ by €100 between making the request and being offered the tickets I am not sure - disappointing.

Ok-Ferry replies:

Dear Customer, we are sorry for your negative experience. We inform you that unfortunately, at the time of your booking, the chosen ferry company has updated availability and rates, generating this price increase. Best regards, the Staff of Ok-Ferry

when booking tickets for the ferry I found the process straight forward and easy to understand. I would use this web site again next time I go to Elba.

Good service

Everything is great. Sincerely thank you.

Best website we have used. Just made a return trip booking to Corsica and within minutes our confirmation was emailed to us. Well done.

very efficient booking!

Ticket reservation online was very easy and fast. In booking form in field select country, please complete with Latvia, and country code +371. Thank you!

Ok-Ferry replies:

Dear Customer, we confirm we have corrected your phone number. Best regards, the Staff of Ok-Ferry

Selection of ferry services from the time table was easy. The booking process was smooth with several emails provided in a short space of time to let me know how my booking was progressing.

Easy to book, and make amendments. Very quick customer service

Very professional, nice experience, thanks.

Very nice

Excelent!

Fast and easy service

Please may I have tickets in English. It is difficult and I am sorry, but my Italian is only good for shopping not reading

Ok-Ferry replies:

Dear Customer, as intermediary reservation center, we must provide the original travel documents issued by the ferry companies. We remain available for further information, best regards. The Staff of Traghettilines

The process was quick and easy! Would use it again.

Well-arranged web pages, a smooth reservation and purchase of boat tickets. Actually I would expect a bit lower prices off high season.

Very good service! The process is very expedited and good.

User friendly and safe sight

Hello! All was ok, I printed my dickets , and I hope, that my Capri day will be very good. With greetings Tiina N

Very easy to use. Tickets arrived in minutes.

It was very easy to purchase tickets. The information on the site was helpful. I asked a followup question online that was promptly answered.

easy to use and great prices and trip options!!

Very happy with the web site and the booking process. Was easy to amend the booking before committing.

Website seemed clear and easy to use.