Mediterranean ferry booking center

Emile

An improvement would be a quicker response in emailing tickets, for example when booking with Trainline, a confirmation email was sent immediately confirming booking. Having to wait overnight for tickets to arrive keft me feeling indirect of the online booking had been successful.

Joseph

Quick and good

Kenneth

Fast and efficient.

Inocencia

me ha parecido un servicio correcto, he tenido algún problema debido a que inicialmente viene en ingles y no lo traduje al castellano ,pero todo solucionado, tampoco queda claro si lo haces on line, el tener que pasar por la ventanilla de compra de billetes antes de la salida, pensaba que con el billete electrónico ya era suficiente

Astil

The online purchasing system makes buying very easy, CONGRATULATIONS for the job.

Mark

Very user-friendly and promote thanks

Greg

Very easy, very quick and responsive. Thank you.

Nelson Veintemilla Granados

Very good service online. Perfect for organizing trip. I recomend it at all.

Margaret

Really easy to navigate- no detailed registration required and efficient payment processing. A very easy booking site- just what you need when on holiday!

Lori

Very good. I don’t speak Italian, but it was easy enough to go through the process because you provided an English option. Thank you!

Tanja

It is not clear on the website that you have to be at the dock already 30 minutes before departure to exchange the tickets to boarding passes. Likewise it is unclear what the insurance covers before it is bought. Otherwise the service is quick and clear.

Ok-Ferry replies:

Dear customer, we thank you for your feedback and we confirm that some companies does not sell tickets valid for boarding but only vouchers that have to be converted at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others informations. Best regards, Ok-Ferry

Adrian

Easy booking service.

Cheryl

Very easy to book tickets from the US. No stress about getting a seat!

Wendy

Easy to use website and good choice of service.

Stephan

Easy to understand how to book and quick response in the email

Joanne Anthonisz

best site i have ever used for booking ferries and cheapest option compared to other ferry sites, use this one definately!! really quick response time, easy to use, user friendly, clear and simple.. and all tickets are emailed too.. fabulous!

Albert

The website was easy to use

Michael

Good web site easy to use, excellent service

Yucel Gursoy

Very easy and efficient

Gary

Straightforward and useful service. Thanks.

Kenneth Laban

wonderful, this was easy to do grazie grazie

Mitzie

Great site, simple to use. Insurance a bit "tricky"

Mitzie

Easy and quick. Bravo.

Tamas

Very good service.

Sally

Everything worked very smooth. Thank you

Alan Gooch

Very user friendly. Clear, informative, and I hope, accurate.

Morten

Easy to find the right tickets, took no time at all.

Natasa

5 stars QUICK, RELIABLE AND SIMPLE

Heimrich Stefan

Booking experience is, sorry to say, average at best. At least I would appreciate to book 3 legs in a ferry journey in one go (eh Milazzo - Stromboli - Salina - Milazzo) without two booking procedures and fees. Ideally, you extend this service to include the shuttle CTA to Milazzo. So, I press recommend only because the information is at one place. Kind regards, Stefan

Rebeca

Easy to use and book!

Kathleen

I used the English version of the site and it was very easy to use and understand. I only wish they mentioned you need to be at all of the ferries 30 minutes early before the booking is complete, and not just in the confirmation email.

Lucy

Booking was easy and informative,looking forward to my trip to capri to naples on the 18th.

Michael

Whilst my wife and I are regular visitors to Sorrento and have used the ferries to Capri and other destinations such as Naples, Ischia and the Amalfi Coast many times in the past, this is the first time I have used the OK ferry 's booking centre. The online system is easy to use with fast response time. Documentation is good and whilst my Italian is limited, I was able to understand the forms.

Morten Stien

Easy online.

Dorothy

Efficient service

Dee

Very prompt service. Easy to use.

Colin

Very good service - easy to use and quick response with tickets to e-mail within minutes. Only downside is tickets are in Italian so a little difficult to check if you're not completely familiar with the language. Otherwise - excellent

Chelsea

Service was great! I accidentally booked my tickets in reverse order and within 10 minutes a friendly representative called me to confirm that my times were correct.

James

Very easy transaction. One suggestion would be to explain your luggage policy more prominently.

Eleni

Quick and easy service for booking. Booked my ferry tickes to Capri in couple of minutes. Best website I could find so far.

Mark

Clear, quick easy to use service! Thanks!

Alison

Excellent service overall. The website is easy to navigate, full information is provided on schedules, routes and fares. Additional value add services are offered at the end of the transaction. Our tickets were delivered very promptly.

Susan

Fast and clear.

Brenda

Quick easy and great to navigate

Steve

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Eric

Worked well. Quite simple and straightforward

Virginia

We are traveling for the first time to you, celebrating our 30th anniversary and found your service to be easy to understand and to use! Thank you!

Rachel Wilkins

Clear concise info on website. Easy to navigate, and book. Would recommend.

Deedee

Second transaction with this site and it was as simple and quick as the first time. I love it1

Meredith

Great website. Easy to use. Customer service is very helpful and I will be using you again.