Reviews, opinions and comments of ok-ferry customers - page 9

Mediterranean ferry booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 20635 reviews

 

5
80% Complete (danger)
23884
4
80% Complete (danger)
2915
3
80% Complete (danger)
331
2
80% Complete (danger)
133
1
80% Complete (danger)
239
Pollice su recensioni 98% of our customers recommend our service to their friends.

Excelente servicio

Fast and easy!

Very easy to book and quick

Cell phone number box is not 100% clear. I wrote there one zero more.

Excellent easy to use efficient service

Easy to book

OK Ferry presented a very easy way to book our water ferry travel from Amalfi, Italy to Positano including a return ticket! We received prompt confirmation of our reservation and vouchers via email that will enable us to exchange them for tickets on arrival. We are looking forward to a wonderful day.

The booking worked perfectly well. Thanks OK Ferries - see you in July!

Very easy and convenient to book online. Highly recommend!

Very easy and efficient method of booking. It took only a few minutes! Thanks.

Very user friendly; couldn't fault it. Numero uno!

Worked Great!

Very quick and easy website to navigate and purchase.

Great!

Easy to book and pay for tickets.

Thank-you. There was a mistake on one of the tickets. The reservation for passenger named Carmel Patricia is incorrect. The correct name is Carmel Russo. Can you pleas correct.

Ok-Ferry replies:

Dear Customer, we kindly invite you to check your email box, we have just sent a communication. Best regards, the Staff of Ok-Ferry

Good, intuitive website. Well done. Thanks!

It was relatively easy to transact and purchase on the site

Easy to book tickets and fare is very reasonable.

Fast reservation

The web site is very clear to proceed even the first time.

Easy to do.

Fantastically easy website to use and book ferry travel. All planned out with the novice traveler in mind. Well done OK Ferry!!

Very fast and easy to use.

We are Travel Agents booking on behalf of clients . I am not a computer whizz , but found the whole booking process very efficient and much easier than anticipated. Thank you Go Travel

Very easy to navigate the website and make the reservation online. Confirmation emails also came very quickly.

Very efficient service.

Nice - very clear instructions We have added 3 bags for our reservation of 3 seats We do not know if we that would be correct It could be more or less

Very clear and easy, very good.

Every time I have used the site to reserve transport it has been very easy and clear. Impressive.

Excellent and easy to use

Very easy to book a ferry ticket, site is very clear.

Fast and easy sailing on this ferry booking site. Grazie!

Your service is very good but I am from New Zealand and the tickets are in Italian - so I either need to learn Italian fast or request a ticket in English so I can check the details are correct. My booking number is PTPR1904290007

Ok-Ferry replies:

Dear Customer, thank you for your review, we kindly inform you that the ferry company only issues tickets in italian and we cannot alter in any way valid travel documents. We're at your complete disposition for more info about the ticket, best regards, the Staff of Ok-Ferry

Perfect. Thank you

Easy to understand once I found the service online for our trip from Pizzo to Lipari.

EASY BOOKING AND WHEN I MADE A MISTAKE WITH MY EMAIL ADDRESS THEY CALLED ME RIGHT AWAY TO FIX IT. SUPER SWEET GIRL! THANK YOU SO MUCH! CANT WAIT TO SEE ITALY THE COUNTRY OF MI FAMILIA. SURNAME ELIA. 😘❤️

Very easy

Fast and efficient booking processes, but have not traveled with the online tickets yet.

Very easy to use!

Very nice and quick.

Hi Very good service! I got good information, tickets so its good. I hope all be fine when I go to Elba in September. I love Italy and Elba will be first time

The process was quite straight forward and when I did have a question the customer service staff were excellent.

Super

It was very easy to order tickets online and when I made a small mistake with the names on my order they responded immediately to help me address the problem. You should absolutely use this service for your ferry tickets.

Very easy and clear to make booking.

Quick and Easy way to book ferry and transport. would recommend and use again!

VERY GOOD SERVICE

It was fast, easy, thorough. Can't ask for more than that!

I have had a terrible experience. The date changed on the website and I didn't notice until I received the confirmation. My tickets are for the wrong day, which I notified you about within minutes of receiving the tickets via email. Yet the ferry company now says I owe a 50% fee to switch the date, even though I paid for insurance? It's outrageous.

Ok-Ferry replies:

Dear Customer, we are sorry for your negative experience. We inform you that the insurance covers only in the event of cancellation and not in the event of a change of a ticket. Unfortunately for each change the company applies variation penalty fees. Thank you, the Staff of Ok-Ferry