Reviews, opinions and comments of ok-ferry customers - page 38

Mediterranean ferry booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING

4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 18233 reviews

 

5
80% Complete (danger)
19589
4
80% Complete (danger)
2536
3
80% Complete (danger)
306
2
80% Complete (danger)
123
1
80% Complete (danger)
221
Pollice su recensioni 98% of our customers recommend our service to their friends.

Everyting OK, only the payment with Credit Cards is not so easy. I think you need to put more information to facilitate the clients. In this form is necessary to inform that is necessary to complete the stars. Regards

Very easy to book tickets. Easy to understand. Efficient responsive service

I reserved a ferry ticket from Capri to Napoli using OK Ferry. It was very easy and fast. I received a confirmation email quickly. The cost was accurately reflected on my credit card. So far so good! Thank you OK Ferry!! We cannot wait for the trip.

The response received from OK Ferry was very timely and we had our tickets within 24 hours.

Every thing was fine. However, I usually get tickets immediately when I book on the internet E.G. theatre tickets. It can be worrying if you have to wait before the ticket is e-mailed. This is not your fault, it is a systems error. In addition, I originally tried to book the ticket in February. The web site let me - but a ticket was never sent. I was too early but this was not shown on the site.

FAST AND EFFICIENT ORDERING SYSTEM

Very good

Very easy, took a bit over a week to get the process completed.

Very good prompt service (and you dealt with English language very well). I will certainly use you again.

I was surprised that some of the important information was in Italian. I would prefer to be in English. Warried thast everything is O.K.

Very responsive to my questions via email.

prompt responses very helpful answers made my reservation process very easy

Great service - Kieran from Ireland

The quickest response is superb.

Prompt and efficient.

Very efficient service with reassuring immediate e mail confirmation, soon followed by text message and then an e mail with the tickets within 5 hours. Slightly disconcerting that the tickets show every passenger as male and Italian, which apparently doesn't matter!

VERY CONVENIENT

Todo recibido en tiempo y orden, respuestas rapidas a mis emails con preguntas. Pagina Web amigable

Very helpful

The website was clear and easy to use, with one exception. I had to search around to get information about baggage. I wanted to know if I had to pay extra. Eventually, I figured it out.

I have just one complaint: booking tax is very high

I booked this service for ferry connections in Italy. At the time of booking, the particular ferry service had not opened their service, and OK Ferry booking notified me of this and held all my information then re-opened the booking once the lines were opened. I was very impressed that OK Ferry service kept me informed and up to date with my booking.

Very fast service and helpfull people,on the phone. Reservations and booking simple and no peoblems.

The website was easy to navigate and use.

VEry Good

Fast and easy reservation system. Clear instructions and quick response.

Easy to book, reservation came through promptly.

All good and easy, I will look so organized already having tickets ahead of time. thanks

Very simple and trustable. As we live in Brazil, we felt comfortable with OK Ferry's services.

comfotable and quick serveice.

Great schedules, reasonable rates, and quick responses whenever there's a question. One stop shopping for ferries.

This company provides a service that is an easy way to purchase tickets when you live in another country.

Was easy to understand and use.

Ottimo modo per prenotare i traghetti nazionali e internazionali!

Chiara e veloce

Preciso, chiaro, veloce.

Servizio veramente ottimo complimenti.!!!!

Tanta ma proprio tanta cortesia da parte dell'operatore (Elena), non solo molto gentile e professionale ma mi ha aiutato a trovare la prenotazione ideale x il mio gruppo.

Facile e veloci molto contento

Non è la prima volta che mi servo di traghettilines, servizio come sempre ottimo.

ottimo servizio

Ottimo

Il fatto che da oltre 22 anni continuiamo a viaggiare con la vostra compagnia di navigazione dimostra la nostra più completa soddisfazione per i servizi da noi offerti

Comodo ed efficiente

Ottimo.

La mia opinione sul vostro servizio,competenza,professionalita',gentilezza,disponibilita'

Semplice da usare, chiaro e per me utilizzabile da chi come me non appartiene ad una generazione non tecnologicamente avanzata

Veloci e precisi. Soddisfatto.

Utilizzato anche in passato,sempre efficenti!!

Prenotazione ottima e tutto molto semplice e intuitivo