Reviews, opinions and comments of ok-ferry customers - page 38

Mediterranean ferry booking center


Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.


4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 21820 reviews


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Pollice su recensioni 98% of our customers recommend our service to their friends.

ticket arrived few minutes after payment

I recently used this site to book my ticket to Capri and everything went exactly as expected

Very easy to finalize the booking, crossing we requested was not available on the selected date and system automatically provided an alternative

First time in Italy and we booked our tickets online, website easy to compare ferry times and companies to Aeolian Islands

happy to use a good service to keep things running smoothly

Everything went how it should

Glad to find a fast professional ferry booking service

Really easy to book even using my phone, fast process

Very efficient way to book ticets

Trasparent site, payment procedure very clear!


helpful and polite phone staff, especially Simon who took particular care over my bookings and questions. Thank you, regards Jacqueline

Easy to navigate using my tablet, I’ve been able to successfully complete my booking

As first time users we can only be happy. Girl who helped us paid nice attention to our booking needs.

Very effective and easy website. Quick respons. Good service.

Great website makes the whole booking procedure easy and safe

Should have used this service before!

Smooth procedure, never had a single problem in 4 times

We a bit confuse at the beginning but we email to the company and the respon was really fast and we really happy about that. That make us more clear and no need to wait for a long time. Thank you

Thanks to the choice of companies operating the same ferry route I have found the solution suits me best.


Good booking experience, hope a good crossing as well

Straight forward to book, useful to have in a single page timetables of all the different companies. highly recommend.

perfect booking experience! Now we wait for our journey

Everything worked well. In the end, as we had to pickup our tickets at the office and have done this one day before departure, buying the tickets directly at the office would have been the faster way.

Wish the tickets were printed in English as well.

Outstanding website. Very user friendly, and fast.

Easy to navigate, quick to make the reservation

Fast and efficient

I couldn't use the webpage because it didn't have a place to say no car. But when I wrote to you via email I got effective and immediate response. Thank you

Thank you. Very easy to book tickets for the ferry. Would recommend to all my friends.


So far it has been very easy making a reservation and getting tickets. Your online booking system is quite good and easy to navigate. I hope the actual journey will be as easy.

Really appreciate this service, very easy to use

5 stars service, clear website, no problems at all

Everything is fine just registration data was very precise. Different order in the Sea.

Satisfied customer, thank you, good job!

Brilliant and so easy to make the booking

Perfect customer service, they solved my problem via email, highly recommended

Little problem while paying, but thanks to help provided we received our tickets in 20 min

Kind of service we expect, phone consultant really prepared


I would definitely book again, whole process easy and quick

Booking site was great, professional and friendly staff

I would recommend, I would use your services again.

Excellent service, easy to navigate

The service and the pryce is good. But your web page has a problem. For my outward journey, when I wanted to complete the car that I travel with, the field that I was able to choose, was: "no car", "motorcycle" and "autobus". So, I've made the changes but i refuze to pay the 40€ and other costs as penaltyes!

Ok-Ferry replies:

Dear Customer, we kindly inform you there has been no system error, but simply, at the selected time, there was no more car place left. Please check in your email box, we have already sent an alternative solution. Thank you and best regards, Ok-Ferry Staff

Bravissimi ragazzi!!

I booked online & received the conformation immediately. Printed the tickets for two persons and a car. Is very convenient and affordable. The ferry was great! Clean, food & drinks on board. Plus a play area for young kids & arcade games.

A quick efficient service with November bookings available unlike other sites.