On this site we use technical, analytics and, subject to your consent, third-party cookies from selected partners. By clicking " Agree" you consent to receive all marketing cookies. By clicking "Decline", we will not include any marketing cookies. If you would like more information on how active cookies work on the site click here.

Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37928 reviews

 

5
 
42428
4
 
5029
3
 
594
2
 
235
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Yihui

June 2018

Good Service. Easy to access for booking!!

Thomas

June 2018

Very easy online booking and we were able to book ferry times that were not available or blocked-out on other website.

Michelle

June 2018

Very easy to navigate the website and prebook our round trip ferry tickets.

Carlos

June 2018

Is very easy to book and pay the tickets, is safe and you can trust that you are going to recive the print tickets fast to your e mail. Happy to choose OK FERRY

Maria Helena

June 2018

Very Nice

Cid

June 2018

Good

Abhijit

June 2018

The preview page of the payment should have a back button to go back and change the payment. Right now user has to start from the email link all over again if they need to change something

Keith Baldry

June 2018

simply a great service all booked with no hassle thankyou

Ljubomir Mandic

June 2018

Very efficient,fast and punctual service!

Michelle

June 2018

Great, easy site to book ferries! Quick transaction, and received boarding passes within minutes!!! Simplified another task on my trip to Italy. Many thanks!

Nadia

June 2018

Good service. I'm glad there's a way to book online instead of risking it the day-of. The email had some errors in English. Also, it would be helpful if the ticket had a map showing where the ticket office is at the port.

Robert

June 2018

Very Slick , booked from our iPhone while having a Cappuccino in Salerno . Walked up to a Mailboxes Ect and Air Droped to a printer for .20€ Took I’ll of 15 mins .

Joshua

June 2018

Booking was fast and easy. The website could have explained what "extra luggage" meant, but besides that small detail I would book through them again.

Krisztina

June 2018

Easy to use, comfortable. A "Back" button would be great in all phases of the order.

Laura

June 2018

Hello: Why cannot I not also purchase my return ticket at the same time? That would be very helpful for a one stop transaction.

Misterferry replies:

Dear customer, we thank you for your feedback and we confirm that you can book round-trip tickets on our systems. Our call center is available every day from 09.00 to 20.00 at the number +39 0565 912191. Best regards, Traghettilines.

Lorenzo

June 2018

Fast and reliable. Thank you

Kirsten Jackson

June 2018

seems fast and efficent. shall look forward to the jouney

Barbara

June 2018

Booking with ok ferry was without incident and the site and prompts were user friendly. I would highly recommend this ferry's booking center

Daniel

June 2018

Good easy process for booking ferry

Helen

June 2018

Very quick and easy to book. No language issues.

John

June 2018

Excellent!

Francis J

June 2018

Very easy and quick transaction!

Sabrina

June 2018

Quick and easy!

Kristy-Ann

June 2018

Easy to use. All of the baggage is attached to one passenger, but other than that, all looks good!

Luis Julian

June 2018

I had an issue with the payment (the credit card was rejected) and the issue was solved quick and smoothly (based on automatic emails)

Louise

June 2018

Never received my tickets Horrible system

Allen

June 2018

I live in the US and purchase tickets for 5 persons. This company was very organized and responsive. They answered several of my questions and responded within a day to my email. Fabulous service

William Mcdowell

June 2018

At this point in time I will say bravo!! Easy to book, schedules great, prompt responses. Well done. Looking forward to our ferry rides.

Norberto De Jesus Marques

June 2018

A great service website.

Christine

June 2018

Very clear and thorough

Maria

June 2018

Excellent and very efficient. An easy experience.

Katarina

June 2018

easy and fast!

Jari

June 2018

Easy and fast way to pay tickets !

Kiran

June 2018

Very good thanks!

Jon Eyles

June 2018

Very easy to complete and reasonable price

Val

June 2018

The booking experience was good, no problems and straight forward, no problems. We are yet to board our ferry so cannot comment or rate the full service.

Kerrie

June 2018

Very quick to respond, able to provide other options when original option was not available. Would definitely use this service again

Charles

June 2018

Do I really have to print my tickets?? On a boat with no printer. If no - 5 stars & recommendation If yes- no stars or recommendation

Misterferry replies:

Dear Customer, for the Company that you have booked, you do not need to print the vouchers. Simply show the Company vouchers during the mandatory check-in at the ticket office at the port.

Daniel Ezekiel

June 2018

only received half of my reservation vouchers. I received the Capri-Sorrento portion but not the Sorrento-Capri portion. Very frustrating. Please advise.

Jacob

June 2018

Easy and quick. five stars

Daniel

June 2018

Your reservation system is very easy to navigate and very responsive. I m extremely impressed with it!

Stephania

June 2018

It is all good, the only thing is that the airline companies do not require that we change the boarding card at the airport, we print it at home. It would be much easier if this is the case, it will save us time. I suggest that you would look into that option. Thank you

Misterferry replies:

Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff

Neville

June 2018

Very satisfied, good website, simple booking process, efficient response with tickets.

Athena

June 2018

yes great service quick replies and delivery of tickets

Moshe

June 2018

There should be information about baggage. Is baggage allowed? If yes, how much? There is only an option to select extra baggage as an accessory. What does 'extra' mean?

Misterferry replies:

Dear customer, we kindly inform that on the ticket's price is included one luggage. Any luggage bigger then the standard measures or any other luggage would be considered as an "extra luggage". In the case that you should add an extra luggage once the ticket has been issued, you can buy the extra luggage at the port. We also remind you that, beside the booking summary, there are our call center's phone number in order to be assisted. Best regards, Ok-Ferry staff.

Joe Sammut

June 2018

Fantastico!!!! We made a booking error, e mailed to your office, within minutes we got a call back and Mattia reversed it to what we needed. That is why we keep coming back to Italy!! Grazie Molto

Irina Mamulashvili

June 2018

Very good service, very easy and comfortable.

Pamela Martin

June 2018

You tricked me into booking. I looked at your website and searched. I never entered into a contract. I bought the ticket through SNAF You send me a tricky email that made me think my ticket still needed to be paid for so I clicked and double paid. Your refund was only for 70% you are scam artists!!!

Misterferry replies:

Dear Customer, we inform you that, as stated in your cancellation request, you made an error by making the payment when, the ticket had already purchased the previous day. Unfortunately we have held back the penalties that the ferry company require. Sincerely, the Ok-Ferry Staff

Mark

June 2018

Quick and easy to use

Jillian

June 2018

EASY TO USE SERVICE