On this site we use technical, analytics and, subject to your consent, third-party cookies from selected partners. By clicking " Agree" you consent to receive all marketing cookies. By clicking "Decline", we will not include any marketing cookies. If you would like more information on how active cookies work on the site click here.

Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37924 reviews

 

5
 
42425
4
 
5029
3
 
594
2
 
235
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Barry

July 2019

easy and quick to book

Carlos Alberto

July 2019

Excelent

Carol

July 2019

Very easy and convenient way to book transportation to other cities.

Valbone

July 2019

Site could be a bit more modern but otherwise a pleasant experience

Jürgen

July 2019

very good

Kari

July 2019

Hola - Pages work well, simple, easy and fast

David

July 2019

Very easy to use

Naika

July 2019

Hello, Ordering tickets was very simple only little confusion was with an email stating I needed to go to a secure website to purchase tickets but I had already received the other email with the tickets. Just had to double check the booking # to confirm this was the same vendor and not a fraud of some sort. But I'm happy with the process.

Jordan

July 2019

Swift and easy transaction. Smooth sailing, departed and arrived on time. Would book again.

Joan

July 2019

Very efficient, and nice that things could be translated to English.

Carmelo

July 2019

A little confusing, price should not include baggage.

Araceli

July 2019

Easy to reserve!!!

John

July 2019

Booking process highly efficient through website.

Roberto Reyes

July 2019

+ Very quick and easy to book. - Last moment for check in only shows on ticket after booking process. Now I'll have to rush from the airport to be in time.

Anna

July 2019

The ordering procedure was quick and easy, and I specially appreciated the rapid and personal respons when I asked a question.

Robert

July 2019

Very easy to use.

Antonio

July 2019

Good service, a bit disappointing when you finalize your purchase but actually you do not receive immediately your tickets. It can badly impact the customer experience overall.

Jorge Heber

July 2019

MUITO BOM

Brian

July 2019

The purchase process was fine on my mobile phone, but now it is uncertain if the ferry will accept electronic tickets and I have the burden of finding so.ekne to peont out the tickets for me. The ferry should have the option of accepting electronic tickets from youe mobile phone.

Misterferry replies:

Dear customer unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. thank you, Ok-Ferry staff

Edward

July 2019

Fast efficient service, easy to navigate through the website and book tickets!

Stephanus

July 2019

Sorry for the previous review. The matter was handled very professionally and received quick reply from the customer service. Will recommend this for future trip.

Misterferry replies:

Dear Customer, we apologize for the inconvenience. We have just forwarded your ticket to the email address provided during ferry booking. Thank you, the Staff of Ok-Ferry

Donna

July 2019

I went on to Ok Ferry and booked my tickets for Salerno to Capri rather easily. The tickets arrived via email in about 2 hours, and they are printed, and we're ready for our trip next week. Thank you OKFerry.... Now if I can just understand all the Italian words, I will be just fine.

Domenico

July 2019

Excellent! Easy and detailed transaction with immediate confirmation.

Natasa

July 2019

Practical and understandible

Marla

July 2019

Very satisfied!

Marcin

July 2019

We were charged additional 80 EUR on the ferry for second twin cabin. Please be aware that when you are choosing two twin cabins in the price of quadruple cabin you still have to choose two cabins (quadruple cabin is for four hence one can understand that choosing one offer he/she receives twin cabins for four persons).

Misterferry replies:

Dear Customer, we kindly inform you have booked 1 cabin set for 2 persons (not 2 double cabins), therefore by adding another double cabin to your original reservation you had to pay price difference. Best regards staff Ok-Ferry

Astghik

July 2019

All in all it was ok but prices should be shown from the beginning, plus when booking and setting the phone nr prefix it has changed my nationality to german which is now incorrect and cant change it anymore

Abdulrahman

July 2019

Very fast and better price

Hsing-Hao

July 2019

It's a wonderful experience. Thank you very much!

Lindsay

July 2019

Service was great. No problems booking at all

Karen

July 2019

Excellent. Very easy to follow.

Nenad

July 2019

Super

David

June 2019

great, quick efficient service

Ecart

June 2019

Service de réservation parfait, très clair et facile d'utilisation.

Ernest

June 2019

I have received confirmation re booking MT19F06655,there is no link to tickets ?

Ian

June 2019

Simple and efficient. Clear display of routes and times.

Miguel

June 2019

Very easy to use the online system, saves time standing in line at the dock

Lawrence Allen

June 2019

Very efficient

Peter

June 2019

After I received confirmation of payment, I was surprised to find a 10Euro service charge. This was not shown during my order. I had visited the Sardenia Ferry Company's website directly to view their offer. Their price was the same so I decided to continue with you. In order to offer more transparency, please inform the customer in advance that you would be charging a service charge.

Misterferry replies:

Dear Customer, we apologize for your negative experience. we would like to inform you that the booking summary and all related costs are desplayed during during online reservation. Best regards, Traghettilines

Antonio

June 2019

Really was very easily and fast to take a tickets.

Margo

June 2019

Everything seems great. Fast service in booking. Thanks for the straight forward information.

Stephen

June 2019

Very easy to find departure ports and destinations and booking the tickets was a breeze

Nicole

June 2019

Excellent service !!! Easy and clear to use, very friendly and supportive. Also supported change request.

Mardi

June 2019

Excellent service!

David

June 2019

Great service but let down badly by the port staff - no signs, no gate/berth info on the day - basically a free-for-all at the dockside

Misterferry replies:

Dear customer, we are sorry for the inconvenience that you had the day of the boarding but we are a travel agency and and we don't deal with the check in at the pier, we take your feedback into account and forward it to the shipping company. Kind regards Traghettilines

Kristen

June 2019

VERY EASY TO NAVIGATE

Moira

June 2019

Web site was easy to use

Sarah

June 2019

Fast, Easy Service

Gabriele

June 2019

Possibly one of the most helpful desks ever encountered. I reserved tickets from NYC, and I obviously messed it up... within 5 minutes my cell rang, and a super nice woman helped me book what I needed and in 5 minutes I was done. She also saved me a bunch of money ;-) Thank you so much!!! Gabriele

Andrew Stephenson

June 2019

Excellent service. Easy to use. Really looking forward to the trip.