Reviews, opinions and comments of ok-ferry customers - page 14

Mediterranean ferry booking center


Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.


4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 18244 reviews


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Pollice su recensioni 98% of our customers recommend our service to their friends.

Easy to book, fast payment, fast email to print tickets. Pleasent experience!

comprehensible on-line service, good options, rapid response, good communications-all welcomed attributes when one is planning a trip.


Easy to read and navigate. only takes a few minutes to get you confirmation email and tickets to print.


amazing ! very helpful

Great service.

Website was very easy to navigate. I received my tickets promptly by email. Thank you very much for the quick uncomplicated service!! I can't wait to go on the ferry to Capri!

Well laid out website, smooth, quick and easy to sort out our tickets. Great choice of times.

Excellent booking experience!

Quick and easy. Thanks!

very easy service to book online. Fast return on the reservation. Looking forward to my clients using your service.

Easy booking and great prices!!!

Very very helpful - and great ticketing site.

The system does not work properly, i reserved Sorrento Amalfi twice but i could not pay.

Ok-Ferry replies:

Dear Customer, we inform you that you have made two reservations regularly paid with tickets received at the email address indicated in the file. By mistake, you made another 2 booking requests that were promptly canceled by one of our operators without charge. Sincerely, the Ok-Ferry Staff

The initial booking did not work well as i was not directed to a card pament, but have been able to do since and have our tickets now thankyou

The customer service is excellent ! All my questions were answered quickly and everyone there was very helpful...I would definitely refer your company for ferry service !!! Mark and Sharon Restani

I filled out the ticket in english but the printout is in italian. Other than that, very easy to use.

Very quick and good service. However, on your country list, there is no "Korea". Please add South Korea(officially, "Republic of Korea".). Then, you will be perfect.

Thank you for the hasty response. Also, the text message put my mind at ease that my reservation was 100% confirmed.

Service was very good. Thanks!

Convenient and quick process, highly recommend.

It was easy to use and informative

Great service.I recomend

Excellent service, had to make a date change, it was handled seamlessly.

Fast, efficient and accurate ticketing service. Would recommend and use again.

Very easy to navigate and book tickets

Easy to use and clear information

Very good

I just did a reservation, and the process was easy and quickly. I hope everything work well when I will use the ticket

excellent service 12 euro booking fee is a bit too much

Ok-Ferry replies:

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

Very easy website to use, I received vouchers within a few minutes of payment being made Would definitely use your website for further bookings Regards Olga

easy and efficient

Really easy to book and tickets were delivered immediately.

Website is very easy to use. Response is immediate and complete.

excellent service, quick response time!

The website is clear, easy to use and efficient.

Very easy and fast way to book - 5 star service

Easy to use, very convenient

Service was good but I was unable to pay for my first order for 9 people online and would like to be able to do that so we don't have to go to the ferry office to pick them up. Order# WT18D41901 I would like to pay for 9 people. I was able to pay for Order#WT18D40565 for 2 people. If you send me a link to pay with my credit card for the 9 people that would be great. Thank you

Ok-Ferry replies:

Dear Customer, we inform you that you received the link to make the payment at the email address indicated in the file. For more information do not hesitate to contact us. Best regards, Ok ferry staff

Yes. It was very easy and prompt

put ferry fees on the timetable

Ok-Ferry replies:

Dear Customer, we are glad for your Feedback, we ask to our customer to give a feedback in the way to understand and to offer a best service. Best regards The Staff of Ok-ferry

Service easy to use and purchase tickets. All details come to the address given. Efficient.


Very easy to book online and clear instructions.

Very easy to find locations and times. Ease of booking

Very good service. An agent called me as I had made a mistake on my email id. She was professional and polite. Very happy.

Booked on line from Canada. The process was easy and quick, and our e tickets were sent to us immediately, with no issues. Will use this service again.

Quick and easy and very clear. Perfect!!

Should list sailing options in chrono;ogical order.