Mediterranean ferry's booking center


REVIEWS, OPINIONS AND COMMENTS OF OK-FERRY CUSTOMERS

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING: 4,69

Valutazione globale recensioni Traghettilines

Based on 1070 reviews
since May 2015

96% of our customers recommend our service to their friends.

Excellent staff on line and very helpfull. Grazie

Efficient online booking system !

Excellent web site. Very complete

It was really fast and efficient :)

Online ticket service was easy and quick.

THANKS FOR QUICK, SECURE AND "ALMOST" CORRECT RESERVATION PROCESS.. THE ONLY PROBLEM IS MY NATIONALITY WHICH IS SHOWN AS ITALIAN ON THE TICKETS (THIS MISTAKE IS VALID FOR MY WIFE AS WELL -- AT APLICANT INFORMATION PARAGRAPH YOU CAN SEE CORRECT NATIONALITY OF MINE..) I HOPE THIS MISTAKE WOULDN'T RISE A PROBLEM DURING BORDING !!! REGARDS

Ok-Ferry replies:

Dear Customer, we confirm that wrong nationality reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry

Great service! Very easy to navigate and feels secure for electronic payment.

Very good site. Very easy to compare and to book. I am satisfied with the service.However I do not understand why there are 2 copy's from each traject as they are not valid for boarding. But , no problem when I board I will have them all with me.

Quick and easy to use website

Easy to use and tickets were sent promptly.

Easy and straight forward site

I called and customer service was helpful and very nice.

Excellent service.. Quick and reliable !!!

Vers easy to use, quick respons

Very easy and user friendly

Easy to use and very understandable

The procedure was simple enough. My only criticism is that I thought the tickets would be available for download immediately with the confirmation email (many other websites I use do this). I think it would be a good idea to state a time frame of when to expect the tickets to arrive.I was panicking that I just had a piece of paper to run around with at the port.

Very easy to book a trip.

Grazie for the online service. I like to book before I arrive. Makes it easier!

We are very happy with the reservation. It was very clear and easy to understand, payment went thru very quickly also. Tickets were emailed separately. I will definitely use this service again in the future, and I highly recommend it!

Thought it was very good and easy to use.

Yes, the service was very easy to use and I would recommend it in the future.

I hope all will be OK on the day of departure but so far all is good. Thanks.

NICE SERVICE

Excellent easy to use service. Provided my tickets within the blink of an eye online. Ferry schedules very clear and easy to understand. Thank you, looking forward to visiting the island!

Fast,correct,I satisfied it.

Please make an English version of the My Ticket page :-)

it was easy to make a reservation

Fine and efficient

Your website is very easy!

The ferry service was great. The exact location to leave Naples was very confusing. When we clicked on the map from your link, it took us 4km from where we actually needed to be. Thankfully, a gentleman drove us to the other port. This could be better clarified.

It seems like outwards and inwards was reversed when I searched on all destinations to Elba.

fantastic

Easy and quick!

Straightforward booking process.

Easy and quick to use service

I booked ferries at late notice. There was a change to the stated time and I was immediately telephoned by your agent, Francesca, to notify me of the change (on a Sunday evening I might add). In addition to advising me of this Francesca also assisted with another issue where my bank witheld the payment. I cannot recommend the service highly enough and Francesca deserves a commendation!

I was pleased with your service. It was an easy website to use.

Very good and fast service.

Booking fee is a rip off and not fair.

When we arrived in positano to take the ferry back we were informed that there was no ferry today. It was up to us to try and arrange a refund and get alternative transportation to sorrento. Given that you had our email it was very disappointing to not receive any advance Notice that the ferry was cancelled. more to say but limited characters so such much for feedback

All is ok.

OK Ferry provided excellent service on my booking of the ferry service. They were prompt to respond to my queries. All communication was conducted in very good English language which made it even easier. Thanks OK Ferry

Very easy to book.

Very easy to complete, I can't wait for the trip.

Fast, detailed, easy to follow..done in a few clicks...!

This is an excellent service, easy to use and quick delivery of tickets.

fantastic service. getting the ferry information was very easy as was the transaction processing. Tickets arrived shortly after requested.

excellent service

Excellent quick service