Mediterranean ferry's booking center


REVIEWS, OPINIONS AND COMMENTS OF OK-FERRY CUSTOMERS

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING: 4,69

Valutazione globale recensioni Traghettilines

Based on 1095 reviews
since May 2015

96% of our customers recommend our service to their friends.

service is excellent. we booked and a few moments later we had our tickets.

An easy to use service that I would use again when n Italy, Grazie , Isobel

great service, very fast and clear.

Swift and easy booking. A friendly phone call from ok ferry to make sure everything was correct, just added to the good service.

FIRST class ... couldn't be better. I particularly would commend you for the rapid response to emails & when I telephoned being put through to the person who had been dealing with emails. I shall not ever use anyone else! Many thanks

So far everything went well with reservation. Perfect and very easy to make a booking. Would reccomend to be used by everyone. I just hope that everything will go as smooth when we get there to the location.

Quick and easy to use

Booking process was easy. However, my companion is a female and I noted so when buying the ticket but the final ticket had her gender marked as Male

Ok-Ferry replies:

Dear Customer, we confirm that wrong gender reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry

I am pleased with the service but somehow I ended up with tickets for the wrong date. How do I exchange the tickets for the right date?

Ok-Ferry replies:

Dear Customer, please email at booking@ok-ferry.com and specifying your reservation code and the amendment that you would like to make. Thank you, the Staff of Ok-Ferry

Very quick and easy

Brilliant and Website very user friendly ! Thank you xx

Great booking service. Pretty simple and direct.

Very good and expeditive. I am very satisfied with your service. Thanks

You can show the price and availabilty of car space in the page where you show timings and companies.

Easy to book. Very straight forward. Would use again and recommend. Looking forward to the trip.

The website was very straightforward, easy to use and understand for someone who is not Italian, thank you!

Very easy to book on your website.

Excellent. Fast and efficient way to book.

Ok.

Great service! It would be easier to have the type of ferry (fast/ slow/ ferry) when actually buying the tickets (and not only in the separate schedule). Other than that - very fast and efficient!

Great HomePage. Easy

excellent website and very easy to understand and use!

Website is easy to navigate, got my tickets almost immediately however some information on the ticket were wrong.

Very easy

Fast and reliable, easy to use

Excellent staff on line and very helpfull. Grazie

Efficient online booking system !

Excellent web site. Very complete

It was really fast and efficient :)

Online ticket service was easy and quick.

THANKS FOR QUICK, SECURE AND "ALMOST" CORRECT RESERVATION PROCESS.. THE ONLY PROBLEM IS MY NATIONALITY WHICH IS SHOWN AS ITALIAN ON THE TICKETS (THIS MISTAKE IS VALID FOR MY WIFE AS WELL -- AT APLICANT INFORMATION PARAGRAPH YOU CAN SEE CORRECT NATIONALITY OF MINE..) I HOPE THIS MISTAKE WOULDN'T RISE A PROBLEM DURING BORDING !!! REGARDS

Ok-Ferry replies:

Dear Customer, we confirm that wrong nationality reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry

Great service! Very easy to navigate and feels secure for electronic payment.

Very good site. Very easy to compare and to book. I am satisfied with the service.However I do not understand why there are 2 copy's from each traject as they are not valid for boarding. But , no problem when I board I will have them all with me.

Quick and easy to use website

Easy to use and tickets were sent promptly.

Easy and straight forward site

I called and customer service was helpful and very nice.

Excellent service.. Quick and reliable !!!

Vers easy to use, quick respons

Very easy and user friendly

Easy to use and very understandable

The procedure was simple enough. My only criticism is that I thought the tickets would be available for download immediately with the confirmation email (many other websites I use do this). I think it would be a good idea to state a time frame of when to expect the tickets to arrive.I was panicking that I just had a piece of paper to run around with at the port.

Very easy to book a trip.

Grazie for the online service. I like to book before I arrive. Makes it easier!

We are very happy with the reservation. It was very clear and easy to understand, payment went thru very quickly also. Tickets were emailed separately. I will definitely use this service again in the future, and I highly recommend it!

Thought it was very good and easy to use.

Yes, the service was very easy to use and I would recommend it in the future.

I hope all will be OK on the day of departure but so far all is good. Thanks.

NICE SERVICE

Excellent easy to use service. Provided my tickets within the blink of an eye online. Ferry schedules very clear and easy to understand. Thank you, looking forward to visiting the island!