Reviews, opinions and comments of ok-ferry customers - page 13

Mediterranean ferry booking center


Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.


4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 19452 reviews


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Pollice su recensioni 98% of our customers recommend our service to their friends.

Easy to book tickets

fast and easy online service. email received immediately and booking was completed with ticket attached, although ticket was in Italian even though all the other documents were translated to English for me.

A very straightforward process dealing with ok Ferry via the internet. More than happy to recommend their booking arrangements.

First time using this service. Found it to be very straight forward and easy to book. Everything clear and easy to navigate.

Your web site worked very well to book tickets - Thank you!!

Very easy to book. I really like the post-sell assistance.

Easy to navigate, quick service. Highly recommend!

Very confusing. It's a bit of a rip off too.

Easy solution!

This is the second time I've used your service and I appreciate the speed and accuracy with which my transaction was carried out.

Very easy to book however, the surcharges and additional fees were unforeseen and appear unreasonable for the price of the tickets you're purchasing.

Very good, clear and concise

Very quick and easy to figure out!

You should allow the tickets and boarding pass to be displayed / presented on my phone and save me the time to go to the ticket counter to print the boarding pass.

It is useless to buy now the tickets, if I have to change this "tickets" into real ones at the site. I wanted to avoid any qeues because as passenger of a cruse ship you always have to hurry.

Ok-Ferry replies:

Dear customer, we thank you for your feedback and we confirm that some companies does not sell tickets valid for boarding but only vouchers that have to be converted at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others informations. Best regards, Traghettilines

Super fast, nothing got in the way during the booking process. Very simple and intuitive, and unlike other websites or booking sites, I received emails with boarding passes immediately. Super satisfying booking experience. Hope the actual boat ride is satisfying too.

Very quick and a curate service!

Very good, although one confusing element was my payment going through and being confirmed by my bank, the tickets being sent to me via email, and yet still receiving an email asking me to click and confirm payment. I didn't do this in case I was charged twice.

Fast and efficient service. Very easy to use

Very easy to book online. Useful to plan schedule of your vacation.

Really easy and quick

Secure,fast & helpful service.Grazie

It was a very easy process to be executed. Absolutely no complains.

Easy to use and efficient web site which detailed the ferries schedule in a logical way with prices displayed. Would definitely use ok ferry again. Paul Chapman England

fairly straight forward to arrange

I am very pleased with the ease and convenience i had when booking my tickets with okferry. i will surely recommend them and also book my next tickets again with them.

Fast and easy, clear communication.

A straight forward no nonsense booking service. I received my tickets within minutes of payment.

So far, very fast ticking. Looking forward to our trip to Ponza.

all went great

First class five star well done and thank you.

Was easy to book and pay, keeping things simple, is always the best way.

Got tickets amd it was easy.

Very Good.

More english , less italian will be nice

Very easy to use!

I been using your service a couple of times and it is the easiest way to book your tickets.

Very easy to find and book a ticket

Service is very easy to use.

Service is easy to use.

Very good service!

very good. Little bit expensive and the first email providing me a link to make payment after I had already paid online was a bit confusing.

Easy to use - no problem to organise our trip

The site was easy to navigate and book

Booking on the website was very customer friendly, a pleasure to use.

Reservations were easy to make and tickets arrived via e-mail immediately.

easy to use and rapid. thanks

The site to book was super easy and fast. The response with emails and process make everything doable in just a few minutes. I only wish they had service earlier than 9 am.

Everything was perfect

Very good very quick service. Only complaint is that the ticket and terms and conditions are not in English so I cannot understand them