Mediterranean ferry's booking center


REVIEWS, OPINIONS AND COMMENTS OF OK-FERRY CUSTOMERS

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING: 4,72

Valutazione globale recensioni Traghettilines

Based on 1364 reviews
since May 2015

97% of our customers recommend our service to their friends.

You have only sent me the tickets for my return journey. Not the outgoing journey???

Ok-Ferry replies:

Dear Customer, we have just forwarded your tickets again. Please check your email box. Best regards, the Staff of Ok-Ferry

Simple and great sevice.

everything ran smoothly

In a few minutes I have received tickets for my trip to Capri by email. Convenient and efficient

Your Homepage is easy to read and use. I find your site to be clearly superior to others.

have been able use to the discount code in my possession only by calling the call center, but the person whom I spoke with was very professional

It was very easy to book my ferry tickets on your site!

Booking process was very simple!

Web site was easy to use, lots of options for us to choose from. Now I can't wait to get there and go on the ferry to Capri!!

I booked with OK Ferry for my upcoming trip. It took a little while do to some glitch with my credit card. But They were in contact with me and Got my tickets booked easily. Thank you.

Yes, thank you Very user friendly

We are very satisfied with your service and found your website very straight forward and easy to use. Thank you. Helen Sgro

I look forward to our trip from Naples to Capri and back on May 16, 2017 along with my 5 other family members. The reservation process was very easy, informative, and the price was very good. The Itinerary met our exact desires for departure/arrival sequences. Stay tuned for more information on our transportation to and from Capri. Sal

Excellent service. Tickets e mailed within minutes.

It was very easy and smooth booking ferry tickets with you.

Wow what an excellent , easy to understand and fast confirmation of my booking! Really happy that I was able to book now for October as I like to be organised with my vacation plans. Would definitely book with you again! Thanks.

Service worked flawlessly. Only suggestion would be to send a courtesy e-mail after booking that actual tickets will follow within a certain time frame sent directly to your e-mail.

Easy process and very good format.

I found the information before booking was user friendly and the system easy to book.

Very easy to use and plenty of options regarding time to eave etc. Brilliant

Easy to use website , very speedy email service. Would use again.

Fast and Easy.

Easy to book. Quick email of tickets and reciept. Good instructions on where to meet

Excellent service. When I received the tickets I noticed that I had given the wrong dates, asked them for correction and they promptly did.

All fine

Very easy website to use.

Very Satisfied. I have already recommended service.

Good...

Very easy to use!

Had problems setting the return date as I couldn't see the calendar

I was able to follow the site easily & received a quick response to questions I had. I do think it would be helpful if the tickets/vouchers had major details written in English as well as Italian.

Easy to do!

Easy booking system and fast ticket issue via email Thanks

Very clear website with easy to follow steps. I had been on numerous ferry websites before and was unable to navigate through to book seats. Yours was clear and easy. I would highly reccomend for anyone wanting to book ferry to Capri. Confirmation emails and tikcets were sent immediately.

Could not have been easier. Thank you!

VERY EASY TO ORDER

website is not very clear: f.i. :it is not clear if i must present myself 2 hours in advance a the ticket-office or not ? Can i take the ferry at the time i prefer on may 22nd ?

Ok-Ferry replies:

Dear Customer, we kindly inform you you can use this voucher for every departure scheduled on May 22nd. You are required to exhibit the voucher you have received by email to the port desk, they will inform you about the first ferry available. Thank you, the Staff of Ok-Ferry

I think the online service was great. I wish I knew more about the luggage part of the service. I'm still confused on what is considered luggage and what isn't. I booked 3, but have a small backpack and purse so I'm not sure if that's considered a bag.

Ok-Ferry replies:

Dear Customer, we kindly inform you that in the cost of the ticket is included a hand luggage per person. Any larger piece of luggage or any additional luggage must be considered as "extra baggage". In any case you can add and pay your extra luggages directly to the port office on the day of departure. Best regards, the Staff of Ok-Ferry

You gave us excellent service when handling our change of ferry and I will certainly recommend your service to my friends and family.

Booking was easy and understandable. No issues.

not very good...my reservation number WT17D32087 which has come back with a pdf of my ticket ANDREW CLAXTON CAREMAR 28/04/17 14.40 FOR 2 passengers is not VALID FOR BOARDING ???? can you send me one that is immediately please to afgclaxton@btinternet.com

Ok-Ferry replies:

Dear Customer, we kindly inform you that on the voucher Caremar it's written that the voucher is not valid for boarding as in the sentence below is explained that it is necessary to check-in at the port. You only need to print this voucher and show it to the desk office before departure to collect your boarding pass. Should you need any further information do not hesitate to contact us, best regards, the Staff of Ok-Ferry

Simple and easy. Tickets received within 15 mins of booking

fair

Very easy

Very simple to use and prompt notification

Easy to navigate Prompt confitmation Loving the Paypal option!

Very convenient and easy to book the boats.

This was the only service that would sell me exactly the tickets I was looking for. Good Job!

Kind, quick and friendly service since the credit card payment did not get through. Inmediately answer and after payment via email the tickets. Superb!

It was easy to make the reservation on the site. Clear directions .