Reviews, opinions and comments of ok-ferry customers - page 12

Mediterranean ferry booking center


Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.


4,8 / 5

Valutazione globale recensioni Traghettilines

Based on 19452 reviews


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Pollice su recensioni 98% of our customers recommend our service to their friends.

Easy to use and book!

I used the English version of the site and it was very easy to use and understand. I only wish they mentioned you need to be at all of the ferries 30 minutes early before the booking is complete, and not just in the confirmation email.

Booking was easy and informative,looking forward to my trip to capri to naples on the 18th.

Whilst my wife and I are regular visitors to Sorrento and have used the ferries to Capri and other destinations such as Naples, Ischia and the Amalfi Coast many times in the past, this is the first time I have used the OK ferry 's booking centre. The online system is easy to use with fast response time. Documentation is good and whilst my Italian is limited, I was able to understand the forms.

Easy online.

Efficient service

Very prompt service. Easy to use.

Very good service - easy to use and quick response with tickets to e-mail within minutes. Only downside is tickets are in Italian so a little difficult to check if you're not completely familiar with the language. Otherwise - excellent

Service was great! I accidentally booked my tickets in reverse order and within 10 minutes a friendly representative called me to confirm that my times were correct.

Very easy transaction. One suggestion would be to explain your luggage policy more prominently.

Quick and easy service for booking. Booked my ferry tickes to Capri in couple of minutes. Best website I could find so far.

Clear, quick easy to use service! Thanks!

Excellent service overall. The website is easy to navigate, full information is provided on schedules, routes and fares. Additional value add services are offered at the end of the transaction. Our tickets were delivered very promptly.

Fast and clear.

Quick easy and great to navigate


Worked well. Quite simple and straightforward

We are traveling for the first time to you, celebrating our 30th anniversary and found your service to be easy to understand and to use! Thank you!

Clear concise info on website. Easy to navigate, and book. Would recommend.

Second transaction with this site and it was as simple and quick as the first time. I love it1

Great website. Easy to use. Customer service is very helpful and I will be using you again.

Simple process that took only minutes to complete.

I've thought the service was easy and It offered many options. My tickets were delivered fast to my email and I'm very pleased. Grazie e ci vediamo!

Easy to book and clear information to follow

Easy and simple. Very useful.


Very Efficient service. Very clear emails

very good booking site

Booking was fast and easy

Booking my trips was fast and easy

The site was easy to use and showed all available ferries to take.

The ticket purchasing process was very smooth.

Very helpful!


Saves time on lines and excellent and easy to use. I recommend anyone using this service.

All good. Fee is high.

Great service

As a resident of Sicily I should have gotten some discount, which has been given on my way from Genua to Palermo. It's disappointing...

Comprehensive booking site. Easy to navigate.

One of the better on-line sites for booking transport . Very quick and efficient service and effective use of data and options re luggage or insurance from which one can easily choose.

Buongiorno! I am extremely happy and thankful the online reservation system was easy to use. Additionally my mom booked her trip last minute so I needed quick help adding her to my existing reservations. That was so easy with the quick responses of your service team. Grazie Mille!

Very efficient and I had my tickets within minutes of booking on-line. Would definitely use this service again

clear and efficient to be clear : my first name is José , last name Koes

It wasn't confusing not to pay upfront. I thought there was an error. Please make it more clear that we will be sent a request for payment once the tickets have been verified or something similar to that. I almost tried to book them again because I thought there was something wrong with the website.

Great website. Easy to use. Fast confirmation.

Online service was quite easy. I was able to get ferry tickets to Capri in a quick and efficient manner.

Excelent service, easy and reliable.

Excellent service, purchasing very easy. I recommend Ok Ferry !!!!

Easy to use service. Tickets and payment with no problems very good Mark

Clear information, except for the long - General booking conditons of prenotazioni - it's make me hesitate. I received the confirmation in a very short time.