Mediterranean ferry's booking center


REVIEWS, OPINIONS AND COMMENTS OF OK-FERRY CUSTOMERS

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING: 4,71

Valutazione globale recensioni Traghettilines

Based on 1185 reviews
since May 2015

97% of our customers recommend our service to their friends.

Brilliant and Website very user friendly ! Thank you xx

Great booking service. Pretty simple and direct.

Very good and expeditive. I am very satisfied with your service. Thanks

You can show the price and availabilty of car space in the page where you show timings and companies.

Easy to book. Very straight forward. Would use again and recommend. Looking forward to the trip.

The website was very straightforward, easy to use and understand for someone who is not Italian, thank you!

Very easy to book on your website.

Excellent. Fast and efficient way to book.

Ok.

Great service! It would be easier to have the type of ferry (fast/ slow/ ferry) when actually buying the tickets (and not only in the separate schedule). Other than that - very fast and efficient!

Great HomePage. Easy

excellent website and very easy to understand and use!

Website is easy to navigate, got my tickets almost immediately however some information on the ticket were wrong.

Very easy

Fast and reliable, easy to use

Excellent staff on line and very helpfull. Grazie

Efficient online booking system !

Excellent web site. Very complete

It was really fast and efficient :)

Online ticket service was easy and quick.

THANKS FOR QUICK, SECURE AND "ALMOST" CORRECT RESERVATION PROCESS.. THE ONLY PROBLEM IS MY NATIONALITY WHICH IS SHOWN AS ITALIAN ON THE TICKETS (THIS MISTAKE IS VALID FOR MY WIFE AS WELL -- AT APLICANT INFORMATION PARAGRAPH YOU CAN SEE CORRECT NATIONALITY OF MINE..) I HOPE THIS MISTAKE WOULDN'T RISE A PROBLEM DURING BORDING !!! REGARDS

Ok-Ferry replies:

Dear Customer, we confirm that wrong nationality reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry

Great service! Very easy to navigate and feels secure for electronic payment.

Very good site. Very easy to compare and to book. I am satisfied with the service.However I do not understand why there are 2 copy's from each traject as they are not valid for boarding. But , no problem when I board I will have them all with me.

Quick and easy to use website

Easy to use and tickets were sent promptly.

Easy and straight forward site

I called and customer service was helpful and very nice.

Excellent service.. Quick and reliable !!!

Vers easy to use, quick respons

Very easy and user friendly

Easy to use and very understandable

The procedure was simple enough. My only criticism is that I thought the tickets would be available for download immediately with the confirmation email (many other websites I use do this). I think it would be a good idea to state a time frame of when to expect the tickets to arrive.I was panicking that I just had a piece of paper to run around with at the port.

Very easy to book a trip.

Grazie for the online service. I like to book before I arrive. Makes it easier!

We are very happy with the reservation. It was very clear and easy to understand, payment went thru very quickly also. Tickets were emailed separately. I will definitely use this service again in the future, and I highly recommend it!

Thought it was very good and easy to use.

Yes, the service was very easy to use and I would recommend it in the future.

I hope all will be OK on the day of departure but so far all is good. Thanks.

NICE SERVICE

Excellent easy to use service. Provided my tickets within the blink of an eye online. Ferry schedules very clear and easy to understand. Thank you, looking forward to visiting the island!

Fast,correct,I satisfied it.

Please make an English version of the My Ticket page :-)

it was easy to make a reservation

Fine and efficient

Your website is very easy!

The ferry service was great. The exact location to leave Naples was very confusing. When we clicked on the map from your link, it took us 4km from where we actually needed to be. Thankfully, a gentleman drove us to the other port. This could be better clarified.

It seems like outwards and inwards was reversed when I searched on all destinations to Elba.

fantastic

Easy and quick!

Straightforward booking process.