Mediterranean ferry's booking center


REVIEWS, OPINIONS AND COMMENTS OF OK-FERRY CUSTOMERS

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.

AVERAGE RATING: 4,69

Valutazione globale recensioni Traghettilines

Based on 1077 reviews
since May 2015

96% of our customers recommend our service to their friends.

OK Ferry could do no more than they did to help - they helped me with the best value and answered all questions clearly ... in English. The OK customer service manager Alex was easy and friendly to deal with.

I had some problems with Paypal payment, and they were very helpful.

Excellent service. Quick and easy to use and the tickets were emailed to me straight away. Thank you.

excellent booking tool

Great service for sure. MJ

Quick and efficient!

Very Easy to book and navigate

Easy, quick and wonderful way of booking tickets.

I have been pleased with our service . It is very easy to use. The only problem is to know what is "prénom" and "nom" (in french) in your site. You don't use the word "lastname".

I had some initial problems with the credit card transaction, possibly because I was booking from the United States. But I'm very pleased with the follow-up service that was provided to help me solve the problem. I'm glad to have the option to book tickets online before our trip so that we don't have to worry!

Great service

Excellent service- prompt and efficient. Thank you.

If only all booking and confirmation services were as straight forward as this one!

paid and tickets arrived by email. No problem, easy peasy!

Excellent

VERY SIMPLE AND EASY TO USE

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So far so good - we got the tickets. We will have to see how the ferry works

Quick and efficient customer service.

The service was efficient and easy to use. I recommend it highly.

Made booking a ferry really easy, takes the worry away.

Very easy process to book ferry tickets. Quick purchase and printed tickets right from my computer.

Booking went very well and easy

really quick response!!

Easy, quick and wonderful service! They gave us an opportunity to contact US credit card agencies to work out the typical declines on foreign transactions without losing our reservation!

There was a delay between my order and the actual realisation of the request but the communication was excellent.

very good

Hello, I booked my tickets a week ago and after being told that I would be emailed them, am still waiting to receive my tickets. The ticket fares have been credited from my account without any receipt of the tickets. I have tried to email the company to request an update (twice) but have not heard anything back. I am growing increasingly frustrated and will not use this company again.

Excellent website for booking and excellent service

Very easy and clear.

The entire process was very smooth and I received my tickets in an email almost immediately Could not ask for more. Thank you.

Had to reschedule my original ticket. They were very helpful and quickly changed it.

Very fast and very professional . Thank you and we will see you in June

Very easy, straight forward booking process

Excellent customer service - thank you for the consistent follow-up once it was clear my payment did not go through. It is easy to miss these details but you undoubtedly saved myself some future stress. Thanks!

Brilliant service - all the tickets were very quickly sorted out

We had an issue with the booking time and the company was very quick to get back to us and fix the time issue right away. Strongly recommend this helpful company.

very easy way to make a quick booking.

Easy to use website, so much better than the ferry companies. Well worth the booking fee.

I didn't get all the tickets I purchased by e-mail and it is difficult to find otherwise.

Yes, I am very content, your service is perfect You are quicly and sure

Great service

In the Country / Nationality box,INDIAN is not mentioned & we are traveling a lot these days to all over the World.

I am in Melbourne Australia and found your online booking service excellent. My wife and I look forward to our ferry trip.

Quick and informative information at the email conversation I had with you

Good, fast, efficient service. One thing i will say is that i almost missed the other ferry lines that could transport us a little quicker as they weren't listed by time that they all leave but by carrier which made it harder to choose the correct option i wanted.

Easy to use, fast, reliable.

The booking process was simple, straight forward and efficient. Thank you.

It was very easy to book our tickets for our ferry to Capri. The customer service is impeccable. The staff is very helpful and it was just a pleasure. Making an international purchase is difficult sometimes because of the bank transactions, and the staff helped us fix the issue. Best experience I have had buying international services.

Super!