Reviews, opinions and comments of ok-ferry customers - page 19

Mediterranean ferry booking center


Reviews, opinions and comments of ok-ferry customers

Passengers booking with us have the possibility of writing a review about our website and our customer service. In this section we publish the opinions and comments that our customers shared on Ok-ferry.


4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 21986 reviews


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Pollice su recensioni 98% of our customers recommend our service to their friends.

It was very easy and quick booking. Thanks! I look forward to my trip there!

Very easy to understand, and to order tickets.

Very fast, Very quick! Thank you so much!

Very easy booking process. Excellent communication from the company regarding the status of the reservation and ticket issuing.

Very easy to book for my clients.

Very quick and efficient. Easy to understand. Received tickets within 5 minutes.

Online booking was easy and quick. We had confirmation within 5-6 hours. Would purchase again online.


Easy to use website.

The purchase was very easy and the delivery occurred without problems

Fast, easy to read schedule and book fare... Payment was tickets were promptly processed.

Easy to use website

Good service, although you need to indicate on the timetables or booking pages when it is possible to make bookings and when it is not.

Effective and user friendly

Easy and excellent booking service.

Booking process was easy and fluent.


Pleasant staff, easy to follow booking. Will use again.

Very efficient booking service. Looking forward to our trip.

Very easy to book tickets. There was an issue with my card and one simple email cleared it up. Instructions have been simple and easy to follow.

I have booked for 3 tickets from Minori to Capri. I only received to tickets from Minori to Amalfi. Booking number WT18D78827. I am not happy with the situation. Could you please rectify the problem. Thank you Annamarie Tucker

Ok-Ferry replies:

Dear customer, we inform you that the ferry company needs on the ticket only one passenger name. There aren't problems to get on board. Best regard, the staff off Ok-Ferry

I was impress by your excellent, reliable service and quick quick follow-up

Thank you very much to the staff of Ok Ferry. Your website was very easy to navigate and use. I was a little worried about getting a confirmation for my journey on the ferry, and so I decided to write a quick email asking if you could please let me know as soon as possible. A reply email came very quickly including attachments. Thank you so very much for your great customer service.

This website was very easy to use, and purchasing the tickets was also easy.

I just wish we could receive the tickets online as well so that we didn't need to be at the port so early. I would think 1/2 hour prior would be sufficient. Otherwise everything went very smoothly online.

Ok-Ferry replies:

Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff

Very quick and easy process! Tickets were in my email within 5 minutes of booking.

VERY smooth purchase and notification process. The only problem I had was my own fault. I appreciate getting text and email notified together.

This was a great service and very easy to use. Only one problem. I picked United Kingdom when I meant to pick United States. I have received the email and the tickets so all is good. However the phone number should be +1 (united states), not +44 847-977-6684. Thank you Theresa Berg

Ok-Ferry replies:

Dear customer, we thank you for the review and we inform you that we have modified the country code of telephone number as your kind request. Best regards, ok-ferry staff

Excellent service. Easy to use. Prompt email delivery of tickets

Réservation facile mais en retour il n'y a qu'un bon d'échange et non le ticket finalisé. Une 5ème étoile si le ticket finalisé permettant de ne pas passer par un guichet serait le bien venu.

Ok-Ferry replies:

Cher Client,malheureusement, certaines compagnies maritimes ne fournissent pas un e-ticket valable pour l'embarquement, mais seulement un voucher à convertir à la billetterie du port avant le départ. Acheter les vouchers en ligne et payer leur frais de prévente signifie s'assurer une place sur le ferry, en évitant le risque de ne pas trouver de la disponibilité, en particulier pendant la haute saison. Bien cordialement, l'Equipe de Ok-Ferry

It was very easy to book ferry tickets on this site. The prices were listed early in the process, but then when it came time to pick the actual departure time, the prices were not listed. But still it was pretty easy to use this site.

Service was excellent, thank you

The booking seemed straightforward so hopefully I've booked our trip successfully.... travelling from Sorrento to Ischia and returning to Naples 3 days later. I received the tickets via email within a few minutes and everything looks to be in order. So, so far so good!! As the trip isn't until June I can't comment further at this stage.

Once you find the right website, it is very simple to find the boat you want to hire or to make reservations on. As is promised I will receive indications how to find the right embarkment place.

Nothing to say : fast and efficient

Easy Booking system... Excellent !!!

Boa noite, olhando o site precisa de horários noturnos e madrugada !!!

Very simple and easy to use. PayPal also made the process feel secure. Tickets arrived in my emails promptly. It would be helpful to know what the luggage allowance is so that I knew if I had to purchase extra luggage accessory

Very good service and clever input form

An excellent service, very easy to book through website and quick.

Super fast booking service Very impressed, very simple to use

Excellent service. Speedy response time from payment to receipt. Website very clean, easy to use, and very clear about times and charges. Keep up the great work! Peter Caputo - Owner - Dreams of Italia Travel

quick & perfect

Excellent service and website very easy to use

The reservation service was very easy to use and received an email promptly with my reservation vouchers.

very easy and quick to book, response was immediate

I appreciated the fact that the company let me know my card didn't go though and worked to get the situation resolved quickly.

Great service. Also promptly dealt with a question that I had about my booking.

Fast and easy to book

Fantastic Customer Service!!!